Order To Cash (OTC)

Heineken Shared Service in Krakow, next to Purchase to Pay (PtP) or Record to Report (RtR), also deals with Order to Cash processes for 26 Operating Companies in 25 languages. Order to Cash is one of the most important processes aimed at effective management of the entire financial area in the organization. 

What do we do in OtC?  As the name suggests, this department takes care of the entire process from placing the order by the customer to the payment for the products. Covering everything from Credit Risk Management and Billing Services to Collection Management and Cash application.

Starting with customer Risk Assessment, where our specialists carefully assess customer's credit worthiness on the basis of internal and external data.

Going next to Billing Services - creating invoices related to the delivery of our core products, but also the creation of invoices which are not related to our core business but to other products like: services or charges.

The Pricing & Discount Team takes care of current product prices and discounts for our customers in ERP.

Finally, the Collection Team who are responsible for managing HEINEKEN’s customer accounts and controlling accounts receivable; they ensure cash is collected on due date and disputes are resolved in a timely manner by managing reminders, calls for payment, and explaining complaints with customers.

Cooperation of our specialists in each of these teams ensures consistency of cash flow in our Company and maintains positive customer and stakeholder relations.

Working in such a dynamic environment, as Order to Cash, besides broadening the knowledge of finance, systems or analytic skills, gives you the opportunity to develop soft skills. In the OtC department, contact with the customer is of great importance, skills such as the ability to talk to a demanding customer, as well as the ability to negotiate in case of debt collection, play a significant role.

Take a look at our Order To Cash job opportunities below!

Watch jobs in this category

Share the Jobs
Search results for "". Page 1 of 1, Results 1 to 10 of 10
Title Sort descending Department Location Date
Reset
Head of Public and Regulatory Affairs
Head of Public and Regulatory Affairs Corporate Affairs Jakarta, ID 03-Feb-2023
Corporate Affairs Jakarta, ID 03-Feb-2023
Functional & Technical Application Manager (CIL-BW) Finance Remote, PL 03-Feb-2023
Logistics and Customer Service Manager
Logistics and Customer Service Manager Supply Chain Stara Zagora, BG 03-Feb-2023
Supply Chain Stara Zagora, BG 03-Feb-2023
Transport Planner with German
Transport Planner with German Supply Chain Kraków, PL, 31-864 03-Feb-2023
Supply Chain Kraków, PL, 31-864 03-Feb-2023
CFIN Test Lead
CFIN Test Lead Finance Kraków, PL, 31-864 03-Feb-2023
Finance Kraków, PL, 31-864 03-Feb-2023
Global BABW Reporting Analyst
Global BABW Reporting Analyst Finance Kraków, PL, 31-864 03-Feb-2023
Finance Kraków, PL, 31-864 03-Feb-2023
Brewer 1 (5a-3:30pm) - Chicago, IL
Brewer 1 (5a-3:30pm) - Chicago, IL Supply Chain Chicago, Illinois, US, 60608 03-Feb-2023
Supply Chain Chicago, Illinois, US, 60608 03-Feb-2023
HR Security Lead
HR Security Lead HR Amsterdam, NL 03-Feb-2023
HR Amsterdam, NL 03-Feb-2023
Internship - Global Tax
Internship - Global Tax Finance Amsterdam, NL 03-Feb-2023
Finance Amsterdam, NL 03-Feb-2023
Brewing Technician (Ho Chi Minh Brewery)
Brewing Technician (Ho Chi Minh Brewery) Supply Chain Hochiminh City, VN, 700000 03-Feb-2023
Supply Chain Hochiminh City, VN, 700000 03-Feb-2023