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P&CI Senior Specialist

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Date: 17-Jun-2022

Location: Amsterdam, NL


About the job

Are you that person that always wants to improve and change for the better? Eager to support within the HEINEKEN company our Global Functions, Strategic Programs and OpCo’s in this journey. The Senior Global Process Excellence Specialist supports the design, maintenance and improvement of our business processes within these Global Functions, Strategic Programs and OpCo’s. This is done by applying process management and improvement techniques such as BPMN 2.0 for the design of the processes and Lean Six Sigma for the improvement of processes. Applying these methodologies support the business in achieving their goals and put a foundation in place for a process excellence culture.


Your responsibilities

As a Senior Global Process Excellence Specialist you are responsible to:


•   Guarding that processes and controls are designed, implemented and operating in line with the relevant policies, procedures and HEINEKEN Rules.

•   Facilitate the Risk Management process for the processes and systems in scope as part of the Global Business Process Management department.

•   Ensures the embedment of a Process Excellence culture and thinking within the Global Business Process Management department and OpCo P&CI, embracing continuous improvement and innovation.

•   Driving development and governance of Process and Control Management activities and continuously improve the framework


Critical experiences/competencies:

•   Experience in analysing processes, risk identification, and defining practical control solutions

•   Knowledge of ERP systems (preferably SAP, JD Edwards or Navision)

•   Organised workshops/training sessions

•  Experience with Business Process Management

•   Ability to remain solution oriented and flexible in a changing environment 

•   High concern for quality, accuracy and details

•   University degree/Masters in Economics, Finance, Business Information Technology or Business Administration


Your future team

Global Process Excellence is part of Process and Control Improvement (P&CI) team. A diverse global team of 30+ people with many different nationalities and a broad range of skills, from accounting, technology to improvement methodologies. Our ambition is to help business respond to key risks using a complete and integrated business process risk, control and improvement framework, linked to global process designs and supported by proper standards, tools and training. We have a flexible work attitude and can quickly shift gears to integrate efficient risk responses for the priorities driven by business developments. Maintaining a strong personal connection in our team and with other teams as well is key for our contribution to HEINEKEN


Your profile

In order to be successful in this opportunity we expect you to have:

· Bachelor level / University level

· At least 5 years of relevant working experience

· Experience in Continuous Improvement and standardization

· Black Belt or Master Black Belt certification in Lean Six Sigma

· Good understanding of Business Process Management practices and orchestration.

· Proven ability working in an international setting

· Change management skills to drive implementation of process improvements

· Experience in assessing process and information and process flows, performing cost/benefit analyses, tracking results, developing recommendations and implementing changes that benefit business performance.

· Experience with Enterprise Architecture, Process architecture and process design.



When you are at HEINEKEN you are:

· Able to experience new things and meet colleagues from different cultures along your way

· Motivated to try new ideas and insights: we love to pioneer and develop ourselves with you!

· Offered the best Thursday drinks in Amsterdam city center! Here you can try different global and local brands

· In the lead of your own flexible reward package. Exchange leave days for extra salary? It’s up to you!



Are you interested in this role and would you like to apply straight away? Please click on the application button.


“Embracing and celebrating diversity is core to HEINEKEN’s purpose of “brewing the joy of true togetherness to inspire a better world”. We believe that people as diverse as our brews – including and not limited to gender, ethnicity, age, sexual orientation, religious belief, nationality, social background, disability and thinking style – enrich our lives and strengthen our business. We welcome and consider applications from all qualified candidates as we champion a culture of belonging that provides fair and equal opportunities for all”.

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