Internship - eCommerce (e-business)

Global eCommerce – internship Loyalty Team

Looking for an opportunity to be part of an exciting new future in E-Business? HEINEKEN is looking for innovative and driven colleagues to join their team as they continue to revolutionize the industry. With the launch of the new e-commerce brand, called ‘eazle’, HEINEKEN is taking a customer-centric approach to simplify the ordering process for business owners, distributors, and wholesalers and deliver an intuitive and easy to use customer experience. By consolidating and harmonizing over 35 E-Business platforms, eazle will drive efficiencies and provide valuable data-driven insights to support HEINEKEN's ambitious goal of reaching €15 billion gross merchandise value by 2025. Don't miss out on the chance to be part of this dynamic team and shape the future of E-Business with HEINEKEN.

Your internship at HEINEKEN

Unlock your potential with this dynamic internship in the eCommerce Loyalty Team! Dive into the world of B2B Commerce and learn more about how to successfully run a customer focused Loyalty Program. HEINEKEN offers Loyalty Programs in more than 10 markets under the new e-commerce brand, called ‘eazleClub’. The internship offers you the opportunity to gain a broad set of business skills; from capability building to analysing business impact. So, have you always dreamed of working in an international and commercial environment? Then, this internship is perfect for you.

Join us to elevate your skills and make a meaningful impact on a global scale! Apply now to embark on a journey of professional growth! 🚀 #Internship #B2BMarketing #CareerOpportunity

Here's what you will do:

MAIN RESPONSABILITIES/ PROJECTS YOU WILL WORK ON

Main responsibility

Collect external and internal insights on best practices for Loyalty Programs; what drives success and how can we leverage these learnings to offer the best experience to our B2B customers?

Other projects you will work on

• Research external developments and shape a picture of potential customer optimisation initiatives  
• Support our Loyalty Leads from more than 10 markets by collecting and sharing best practices and host Community Calls (1x per month)

• Analyse data to understand how to improve the customer experience and share suggestions with our Product Team 

DEPARTMENTS/COLLEAGUES YOU WILL WORK WITH

You will become part of the Global B2B Loyalty Team, which sits in the eBusiness Department of HEINEKEN in Amsterdam.

Members of the Global B2B Loyalty Team are:

• Global Loyalty Product Owner: Kelly Ammerlaan
• Senior Product Designer: Douglas Weiss
• Loyalty Product Architect: Ozge Durmaz
• Global Loyalty Capability Manager: Romy Lauwers
• B2B Loyalty Program Specialist (intern): You?!

During your internship you will get the opportunity to get to know HEINEKEN as a company, also outside your department. We give you the trust and freedom, so you can work like a real entrepreneur. We like to bring the outside world inside and therefore we embrace new, fresh ideas with enthusiasm. Of course always with the guidance that is right for you.

Where will you land?

Global eBusiness is an international department within HEINEKEN’s Head Office. We’re a diverse team of individuals gathered from around the world. Together we are shaping an exciting new future and designed a portfolio of solutions and services in a customer centric way to meet the needs and solve the pain points of our customers. Are you the Global B2B Loyalty Programs Specialist we are looking for?

The terms of employment

• Your starting date is 1 September 2024 (or earlier if feasible)
• The internship is fulltime
• The duration of the internship is 5 or 6 months (in consultation with your internship supervisor)
• It is a practice-oriented internship
• You will be based in Amsterdam
• You choose: combine working from home and from the office in Amsterdam (2-3 days) or full time at the office
• You will receive an internship fee of €500 gross pm based on 40 hours per week
• You will enjoy 2 vacation days per month (based on fulltime)
• If you do not have a student OV product, your commuting expenses will be fully reimbursed

The start of your internship

Together with a diverse group of interns from different departments you will start your internship at HEINEKEN. Together you will be introduced to the organization. Furthermore, you can organize fun activities with your fellow interns.

The unique you!

• Currently in study for a Bachelors or Master’s degree.
• Effective communicator, able to manage multiple stakeholders (engaging people)
• Strong analytical skills
• You work and collaborate exceptionally well with others
• Commercial Mindset, assertive, pragmatic, resilient and a can-do attitude, especially in a fast-paced environment
• Interest and/or experience in commercial/sales field, ecommerce, horeca, food industry, FMCG, is always welcomed
• Fluent English speaker

We believe that everyone has unique talents and are therefore looking for you!

Conditions of HEINEKEN

1. You are enrolled at an educational institution.
   1. In the case of non-EU nationality, you must be registered as an intern with a Dutch educational institution, from which we receive proof of enrollment for the current academic year from you.
   2. In case of EU nationality, you may also be registered as an intern at educational institutions outside the EU.
2. Living in the Netherlands during internship (HEINEKEN does not facilitate housing).

Interested?
Great! For more information about this vacancy or about the application process, please contact werkenbijheinekennederland@heineken.com or you can apply right now.

Are you unsure if there is a perfect match? If so, we would still encourage you to apply!

Working at HEINEKEN

Every day we work with pride on our great products that you have certainly had in your hand at a party, during a work meeting or at home on the couch. HEINEKEN is much more than just beer. What about brands like Heineken 0.0, Apple Bandit,  Amstel Radler and Birra Moretti. We actively work to create a pleasant work environment where everyone feels respected and has equal opportunities. Your personality, knowledge and skills are the success of our organization.

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