Global Capability & Process Owner

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Date: 9 févr. 2026

Lieu: Amsterdam, NL

Entreprise: HEINEKEN

Global Capability & Process Owner

 

 

Function: Global Procurement

(Sub) Function: Procurement Enablement 

Location: Amsterdam

Job Grade: 30

Fulltime: 40 hours per week

Hiring Manager: Damien Robillon

Closing date: 6th February 2026

 

We’re looking for a passionate and driven Global Capability & Process Owner to shape the Global Procurement process ambition and roadmap across Source-to-Contract (S2C) and Procure-to-Pay (P2P), as well as define the process strategy (process granularity, category variation, and procurement models e.g. Centre-led, CoE, Hub, and Local).

 

Roles & Responsibilities:


1.Process strategy & ownership: Define the vision, strategy for procurement processes (S2C & P2P). Ensure alignment with procurement models and balance global standardization with category- and business-specific needs. Build internal and external networks to embed best practices and drive process maturity.
2.Process performance: refine/maintain procurement process KPIs, performance dashboards, and benchmarking frameworks. Measure process maturity and performance across regions, categories, and SSCs; drive continuous improvement and reduction of process deviations.
3.Harmonization & efficiency: Drive simplification and harmonization of procurement processes, reducing unnecessary variations while maintaining flexibility where it adds business value.
4.Process Governance: Own taxonomy, policies, and process documentation; ensure compliance, audit readiness, and risk mitigation across all markets and functions.
5.Business integration: Partner with category teams, markets, SSC operations, finance, and digital/IT to embed processes and ensure they deliver value across different operating models.
6.Continuous improvement & best practice: Identify improvement opportunities, leverage benchmarks, and provide thought leadership on future procurement operating models and processes.
7.Change & capability building: Support capability building and change management initiatives to embed new processes across procurement globally.
 

Experience & profile (What & How):

 

What

• Education: University / Master’s Degree level
• Work experience: 12+ years in procurement transformation, global business services, or process ownership
• Required work experience in field of expertise: Procurement process strategy & design (S2C & P2P), procurement models, shared services
• Other fields of expertise: Proficient in process architecture, performance management, continuous improvement & OP model.
• Functional skills: Strong procurement process knowledge (source-to-contract; procure-to-pay, E2E), familiar with StP tools and process tools (e.g. ARIS / CELONIS)
• Languages: English

 

How

• Key Leadership expectations: Able to define and articulate a clear process vision, shape the roadmap, and influence diverse stakeholders across geographies and categories
• Communication skills: Strong influencing and senior stakeholder management skills; able to translate complex process strategies into actionable outcomes; Able to articulate the importance of strong process to drive business value.
• Other skills: Collaborative, resilient, and pragmatic; skilled at managing competing priorities and navigating ambiguity.
 

 

Ready to join our team? 

Are you excited to get started as our Global Capability & Process Owner? Then apply immediately by clicking the green application button and sending us an updated version of your resume. A cover letter is not required, but we would love to hear about your passion for our position, so a short note along with your resume would be great. We look forward to receiving your application! 

 

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