Digital I&O Chapter Lead - Collaboration & EUD

Digital & Technology Team (D&T) is an integral division of HEINEKEN Global Shared Services Center. We are committed to making Heineken the most connected brewery. That includes digitalizing and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture. By joining us you will work in one of the most dynamic and innovative teams and have a direct impact on building the future of Heineken!

Would you like to meet the Team, see our office and much more? Visit our website: Heineken (heineken-dt.pl)

Digital I&O Chapter Lead is member of the Product team and is one of the professionals who manage the services provided to the OpCo’s by the TP&S
Supplier. Product Teams are structured and empowered by the organization to organize and manage their own work. The resulting synergy optimizes the Product Team’s overall efficiency and effectiveness.

This role understands the specific technology areas used in the OpCo’s, providing advice and guidance to the TP&S Supplier, as well as coordinating & prioritising work and making decisions for the service provided to the OpCo’s. They will also understand the projects planned for the OpCo’s and ensure this is aligned to the overall D&T strategy and OpCo Business Requirements.

Your responsibilities would include:

• delivering working product enhancements with the allocated timescale and quality standards that minimize rework and aspire a zero-defect culture
• ensuring consistency of the overall solution
• working with the Product Owner to understand, elicit, analyze, document and communicate program and platform requirements
• managing the quality of the solution and technical debt
• identifying potential bottlenecks and their underlying causes that affect the product and proposes how to resolve these
• keeping up with relevant developments in own functional area and ensure development, transfer and retention of knowledge
• maintaining awareness of emerging technologies, industry trends, and architecture best practices; and evaluate them for applicability
• participating in the selection of new technologies
• beingfirst escalation point for the team
• beingresponsible for ensuring the overall HEINEKEN standards and best practices are adhered by (i.e. Quality, Compliance)
• leading, inspiring, and motivating team members to get the best out of themselves and as a team
• being responsible for recruiting, developing, and retaining talent in the team
• promoting and demonstrates Heineken behaviours
• driving inclusive, diverse, and trustful environment. Empowers teams and individuals. 
•  other task assigned by Digital I&O Hub Manager Europe within the scope of functional responsibilities

You are a good candidate if you have:

• Bachelor’s or Master’s degree in Computer Science, Telecom, Electronics or
• other related studies
• strong technical background with experience in one or more IT areas
• 7-10 years’ experience of working in Collaboration & EUD
• 5 years’ experience, in working with external vendors, resources and contracts
• 5 years’ experience of working with OpCo’s
• 3-5 years’ experience of working in agile teams in multi-cultural environments
• clear competency/proven people management experience
• hands-on experience with IT Project Management in complex projects and the Agile/Scrum Way of Working
• excellent written and verbal English
• other language will be an advantage
• excellent communication skills (both verbal and in writing): ability to communicate well with technical and non-technical people
• team player attitude and you areable to work effectively at all levels of the product teams with the ability to influence others to move toward consensus
• ability to identify and understand multiple stakeholder perspectives and "truths" and bring an open mind to understanding and build on the views of others
• Agile mindsets and behaviours, championing and influencing a culture of growth mindset, self-leadership and development
• business acumen and shaping a competitive customer-focused culture

At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up. Cases can be reported to global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline.