Technology Specialist - Security & Quality Assurance

The Digital & Technology Team (D&T) is an integral division of the HEINEKEN Global Shared Services Center. We are committed to making Heineken the most connected brewery. That includes digitalizing and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture. By joining us, you will work in one of the most dynamic and innovative teams and have a direct impact on building the future of Heineken!

Would you like to meet the Team, see our office, and much more? Visit our website: Heineken (https://heineken-dt.pl/en)

Within Global Technology Supply Chain D&T, we are looking for an enthusiastic and experienced technology specialist in the Security and Service domains to guide our Connected Brewery team.

This important team within our Supply Chain Domain provides services to our shopfloor operators and technicians to make their lives easier in an increasingly complex world, as well as creates a link between OT and IT to provide meaningful insights coming from the machines and equipment.

We are already well on track to digitalize these traditionally paper-based processes and methodologies that affect the day-to-day life of our shop floor people, such as safety, manual work execution, problem solving, and continuous improvement (TPM).

HEINEKEN Supply Chain is determined to continue this digital journey, and you are hired to guide the team in extending the scope of digital services and, most importantly, to really unlock the value of technology by providing the workers with information to take well informed decisions that will make these services really game-changing and smart.

Your responsibilities would include:

Security & Governance

• driving security initiatives within the Connected Brewery portfolio, ensuring alignment with the Security Policy and Cyber Assurance objectives

• supporting Product Teams, Global Functions, and Asset Owners with Business Impact Assessments and Security Assessments, including maintaining dashboards, assessment funnel, and planning based on priorities and expiry dates

• defining and refining security requirements and controls for digital solutions, identifying threats and vulnerabilities, and proposing effective mitigations

• designing and maintaining governance frameworks for digital products and services within the Smart Factory ecosystem

• keeping up to date with emerging security trends and best practices, and evaluating their applicability to our environment.

Quality Assurance & Continuous Improvement

• designing testing strategies and plans based on business requirements and user needs, following SIAM practices

• ensuring products meet internal quality standards and external regulations (e.g., ISO, GDPR), while fostering a zero-defect and continuous improvement culture

• tracking defects and nonconformities, building meaningful quality metrics, and sharing best practices that can be scaled across products

• collaborating with cross-functional teams to refine development and testing processes and increase efficiency across the portfolio

• working in a self-organising, multidisciplinary team with end-to-end responsibility for developing, deploying, and supporting the Product.

Service Management & Operations

• translating business requirements and acceptance criteria into implementable solutions and configurations

• managing monitoring, logging, and alerting systems, and defining and tracking service management KPIs to ensure the availability and performance of Smart Factory applications

• coordinating with Product Owners, process managers, and IT operations teams to align service delivery with business needs and compliance standards

• developing and maintaining service catalogues, SLAs and OLAs, and facilitating regular service reviews, audits and risk assessments.

You are a good candidate if you can:

• translate D&T CyberSecurity Policy into practical, solution-specific NIST framework controls for HEINEKEN Solution owners

• deliver end-to-end Security Services defined in contracts, Security Policy, and Technical Specifications

• act as a focal point between Global Information Security Product Teams and business Product Teams for operational security

• drive D&T Security Definition of Done implementation across all solutions in scope

• build and maintain relationships with HEINEKEN Product teams, external partners, and third-party security providers

• provide security consultancy and strategic guidance to Global Information Security teams, Global P&CI, and Global Audit

• manage Security Incidents as a dedicated coordinator for technical resolution and lessons learned

• bridge technical specialists with NIST requirements while understanding HEINEKEN's business risk appetite

• communicate complex security concepts clearly to both technical and non-technical stakeholders

• demonstrate stakeholder management across global, cross-functional teams and cultures

• work effectively in Agile environments with end-to-end ownership of security deliverables.