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Technology Specialist Quality Assurance Master Data Management

Digital & Technology Team (D&T) is an integral division of HEINEKEN Global Shared Services Center. We are committed to making Heineken the most connected brewery. That includes digitalizing and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture. By joining us you will work in one of the most dynamic and innovative teams and have a direct impact on building the future of Heineken!

Would you like to meet the Team, see our office and much more? Visit our website:
Heineken (

Your responsibilities would include:
• being an owner and ambassador of the Quality & release management within and for the product team(s) and drive the implementation of quality standards and procedures together with in-house as well as external staff
• identifying, defining, and implementing Quality vision & strategy, own the implementation of the testing standards, practises, and approaches, deployment management in an Agile environment
• understanding the product vision and assess the solution architecture in order to select and manage appropriate testing resources and assets to meet the quality expectations including testing tools and processes
• leading the testing and quality efforts for various test cycles e.g. FAT, end-to-end testing, UAT and keeping the stakeholders informed of the status reports, progress, impediments etc. making sure evidence of testing is always available
• owning and driving the testing related tool selection, implementation and ensuring proper usage across the product team including training for fellow members
• offering timely support to the end users and stakeholders with their questions concerning the MDM solution and how this can help their business needs
• proactively coordinating and supporting UAT cycles, prepare and share status reports with internal and external stakeholders
• actively collaborating and communicating with Product Owner(s) and partner teams, especially on the quality and release management aspects; advising and coaching to fellow team members on quality aspects
• driving the release management, ensuring that all the platforms (i.e. DQAP) are in sync wrt various deployments and proper release management procedures
• investigating and propose Options/Solutions for requirements/issues/bugs and investigate the pros and cons along with the Architects, BAs, and SMEs
• proactively looking to optimize testing efforts e.g. through automated testing and leverage test automation for UAT and for product demos to the business users
• contributing into the product development and actively participating in various test cycles, by creating and executing Test Cases and Scripts, both manual as well as automated/ tool based
• proactively creating & registering Incidents/Changes, Defects/Bugs, DMRs/BRDs/Changes when these are needed in the Landscape (not only in MDM tools but for any other system) to make sure environments are up to date and in sync/aligned
• owning, coordinating and managing all testing related preparation e.g. test data, setup the Test Ids and Roles needed via HEIDM to support FAT & UAT in MDM Tools (Mendix/TIBCO EBX)
• being a part of a community and network of security and quality assurance experts within the company, learn from peers and other experts to implement best practices of Heineken

You are a good candidate if you have:
• Bachelor/Master’s degree, preferably in IT or computer science
• min 7 years’ experience of which 5+ years required in a similar role / a complex international environment / FMCG industry
• understanding and several years (5+) of hands-on experience of implementing QA best practices, test strategy, test plan, test design and reporting, testing types & levels, defect management
• strong understanding and experience (3+ years) of various automation approaches, frameworks and tools using open source e.g. selenium as well as commercial tools e.g. Tosca
• experience of DevOps, Release management, deployment methodologies (CI-CD), quality gates and what it takes for a continuous release or value delivery
• exposure to and knowledge of the Data Management capabilities such as Data Quality, Data Governance, Data Lineage, Reporting and Analytics
• ability to take ownership of the work you deliver and actively drive changes and ensure that people understand them and adopt them into their daily work
• excellent communication skills (both verbal and in writing) ability to communicate well with technical and non-technical people
• experience of working in an agile environment, multi-partner, and international/ multi-cultural staff.
• team player attitude and can work effectively at all levels of the product teams with the ability to influence others to move toward consensus
• ability to identify and understand multiple stakeholder perspectives and "truths" and bring an open mind to understanding and build on the views of others
• can-do and hands-on attitude while dealing with some uncertainty in requirements & features to deliver MVP solutions

We Offer:

Job Segment: Quality Assurance, Database, Open Source, Solution Architect, Computer Science, Technology

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