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Technology Specialist - Product Architect - Dynamics 365 F&O/ Commerce

Digital & Technology Team (D&T) is an integral division of HEINEKEN Global Shared Services Center. We are committed to making Heineken the most connected brewery. That includes digitalizing and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture. By joining us you will work in one of the most dynamic and innovative teams and have a direct impact on building the future of Heineken!

Would you like to meet the Team, see our office and much more? Visit our website: Heineken (

Our dream at HEINEKEN is to help our customers grow by serving them better, faster and smarter with digital solutions. To do so, we have created an E-Business team that combines a portfolio of solutions and services to meet the needs and solve the pain points of our customers. The HEINEKEN E-Business team is where product teams, Global Sales, Digital & Technology, as well as our Operating Companies work together in an agile way, break through classical silos and adopt new ways of working.

As a Product Architect DDE you own the end-to-end ideation, solutioning, architecture and scaling of our distributor management systems, data connectors and front end apps, which contribute significantly to HEINEKEN International’s Evergreen strategy. You will work directly with the Product Owner(s), understand the business needs and help convert those needs into solution architecture specifications and services in line with overall architectural standards and roadmaps. You will have a relentless focus every day on further expanding, improving, integrating, and making the product(s) successful across our Operating Companies across the world. You do this together with the Platform architect and the DDE DevOps team, which consists of a Product Owner, Business Analysts, Scrum teams and a Service Manager. Your vast experience and specialist knowledge make you the right person to oversee and guide external product teams substantively in their daily work.

You work closely with stakeholders from all over the company, Global & local, and the rest of the E-business team and colleagues within Digital & Technology, and will report directly to the Digital Innovation & Technology Manager Microsoft.

Your responsibilities would include:


  • formulating and document the architecture & design based on functional and non-functional requirements, balancing the goals and constraints on the solution
  • selecting the preferred technology to service the product and documents the rationale behind it
  • ensuring solution design and technical decisions conforms to overall architectural (Domain, Enterprise) vision, principles, and technical roadmap standards
  • conducting continuous improvement analysis on existing application architectures and identifies architectural optimizations
  • ensuring the delivered system and services is consistent with the agreed architecture and meet the business requirements
  • driving the technical validation and ensuring the services of the technology partners meet the business requirements
  • managing stakeholders across global & local, within D&T and with business areas.

You are a good candidate if you have:


  • university degree in technical and/or business field
  • at least 2-3 years of work experience in the ERP space in similar roles, where you have gained hands-on and strategic experience with smaller and larger distributor platforms and integrating these into a broader commerce eco system
  • knowledge of Microsoft Dynamics 365
  • proven ability to shape solution architecture and fit within the wider landscape
  • relevant knowledge of Agile/SCRUM and DevOps, JIRA, creating and testing User Stories
  • excellent oral and written command of English
  • understanding of/Experience with MACH
  • relevant knowledge of Coding, Machine Learning, AI and technologies around data analytics
  • relevant knowledge of integration technologies (APIs, Dell Boomi, Solace, etc.).


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