Technology Specialist - Business Analyst

Digital & Technology Team (D&T) is an integral division of HEINEKEN Global Shared Services Center. We are committed to making Heineken the most connected brewery. That includes digitalizing and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture. By joining us you will work in one of the most dynamic and innovative teams and have a direct impact on building the future of Heineken!

This role is part of the Global Digital & Technology department of HEINEKEN International and is located in Krakow.

Would you like to meet the Team, see our office and much more? Visit our website: Heineken (heineken-dt.pl)

Join our vibrant team as a Business Analyst at HEINEKEN, where we're on a digitalization journey to become the best-connected brewer, aligning with our EVERGREEN 2025 strategy. We're evolving to be more customer and consumer-centric, and your role is a pivotal opportunity to make a significant impact in achieving that goal. Be part of the transformation and contribute to our exciting journey toward excellence!

As a Business Analyst you immerse yourself in a collaborative Agile squad alongside a product architect, product owner, and implementation team.

• Your impact will extend beyond our largest operating companies, as you contribute to an expansive roadmap, accelerating deployments, standardizing both technical and business perspectives, and reducing total cost of ownership.
• You support the Product Owner in translating product needs and requirements into deliverable units of work—Epics/Features/Stories.
• You will work with the Product Team and partners to ensure end-product meets business requirements.
• Forge relationships globally to enhance solution maturity, both technically and business-wise.
• Tackle business architecture, ensuring seamless data flows for enhanced journeys, and identify opportunities for process and technology improvements that have direct business impact.
• Your role involves planned governance and planning for solution and capability maturity, continually assessing people, processes, and technology - the operating model for sustained excellence.
• You are able to zoom out and view the solution as part of the wider D&T architecture to plan ahead in terms of business and data architecture.

Elevate your career with us and be at the forefront of transformative initiatives!

Your responsibilities would include:

• ensuring consistency of the overall solution
• working with the Product Owner to understand, elicit, analyze, document and communicating program and platform/application requirements
• supporting the Product Owner with facilitate the gathering, definition and prioritization of requirements with key stakeholders
• supporting Product Owner to define and own the value definition of Stories
• supporting the Product Owner to translates client’s business needs into product backlogs, user stories, detailed business requirements documents and use cases
• completing the user stories with Acceptance Criteria
• supporting the Product Owner to breakdown, decomposing and describing business needs into Stories
• working ahead of team to elicit requirements for the next Sprint's Stories
• providing discipline, rigor and technical skills to the requirements definition and validation process
• supporting the Product Owner to engage stakeholders to ensure the Product Team is receiving necessary inputs
• managing the quality of the solution and technical debt. Assist in testing and quality assurance processes
• maintaining awareness of emerging technologies, industry trends, and architecture best practices and evaluate them for applicability
• you are responsible for ensuring the overall HEINEKEN standards and best practices are adhered by (i.e. Quality, Compliance)
• you are multidisciplinary – ensuring that the key competencies and expertise needed to develop, build, deploy and support the Product are embedded in the team.

You are a good candidate if you have:

• at least 3-5 years of relevant (global) experience in a similar position
• experience on deploying Pricing & Promotions solutions across multiple markets
• very good knowledge of Pricing & Promotions business processes and functionalities
• analytical and problem-solving skills
• excellent communication and collaboration abilities
• understanding of the software development life cycle
• understanding of system integration and deployment processes
• very good knowledge of SAP pricing, Pricefx, Vistex or another market leader Pricing & Promotions technology
• understanding of the business strategies and objectives of Revenue Margin Growth, and the related technology
• good knowledge of MySQL or another database and querying language
• are familiar with at least one major (data) cloud platform, e.g. Azure, AWS, or GCP
• knowledge of SAP SD or another ERP
• excellent facilitation, presentation, and analysing skills
• business domain expertise for the relevant product
• good skills in MS Excel, PowerPoint, and financial modelling
• experience in working with Business Intelligence tools would be a plus
• experience of working in a deadline driven environment with rapid release cycles
• experience with Agile way of working
• experience in rollout global solution operating across the markets will be considered as a plus.

At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up. Cases can be reported to global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline.

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