Senior/Regular Transport Planner with Spanish
Date: Oct 9, 2025
Location: Kraków, PL, 31-323
Company: HEINEKEN
At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of business experts in finance, accounting, data and technology ready to „WOW” the world with our expertise, passion and pride to be GREEN. We act on our values of Passion for consumers & customers, Courage to dream & pioneer, Care for people & planet, Enjoyment of Life, always focused on being ourselves: inclusive, diverse, and open for new challenges.
Your responsibilities would include:
• acting decisively and engaging effectively with key stakeholders
• partnering effectively with external customers and internal supply chain organization, 
customer service and supply planning organization with focus on increased value and 
benefit realization
• primary day-to-day contact with carriers, specifically around issues and exception 
management
• communicating with customer sites about changes in deliveries (two-ways)
• assisting the OpCo customer services with special requests for time definite deliveries 
and/or shipment-based transport selections
• daily execution of transportation planning activities including load consolidation, mode 
shift, and optimization of transportation routes
• managing any unrouteable issue during the optimization process within the timelines 
expected
• managing booking and execution of transportation loads
• monitoring status updates from carriers (in-transit, appointment, delivered etc.) and 
proactively communicating and resolving transportation exceptions
• continuously seeking out opportunities to improve current processes
• lead improvement projects in the team
• proactive advising about improvements on transport planning scope, i.e. exclusion of 
lanes, simulation of new scenarios.
You are a good candidate if you have:
 
• bachelor’s degree or equivalent, preferably in Transport, Logistics, or related field
• 3+ years of experience in transport planning area
• good understanding/experience with OTM (or other TMS)
• understanding of transportation rules, regulations, standard processes and business 
policies
• you are able to identify and implement improvements in processes, engaging both the 
team and key stakeholders.
• ability to develop and manage client and carrier relationships
• strong analytical and problem-solving skills
• ability to manage and meet deadlines and multi-task daily activities
• professional written and verbal communication and interpersonal skills
• proficiency with Microsoft Office
• excellent written and verbal English and Spanish (B2).
You are a perfect match if you also have:
• university degree in Transport, Logistics, or related field
• experience with coordinating work of the team 
• experience working for a multinational organization and working with colleagues 
internationally
• FMCG/AlcoBev industry experience
• additional languages are required for part of the Planning & Execution Analysts
• proficiency with ERP systems (e.g., SAP)
At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up. Cases can be reported to global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline.
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