Senior/Business Analyst OTC

At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of business experts in finance, accounting, data and technology ready to „WOW” the world with our expertise, passion and pride to be GREEN. We act on our values of Passion for consumers & customers, Courage to dream & pioneer, Care for people & planet, Enjoyment of Life, always focused on being ourselves: inclusive, diverse, and open for new challenges.

The Business Analyst role supports the implementation of Global Solutions as a Subject Matter Expert and plays a critical part in harmonizing ways of working, standardizing processes, and unifying system platforms across Operating Companies (OpCos).

Your responsibilities would include:

• ensuring the implementation of Global Solutions based on the HEINEKEN Enterprise Process Model (HEPM)
• providing expert knowledge of the subject area and project methodology
• assisting in bridging the gaps between current ("as is") and future ("to be") processes
• developing User Acceptance Test (UAT) scenarios, test scripts, and preparing test data
• coordinating testing cycles, including UAT, end-to-end tests, regression testing, and authorization testing, including defects reporting and driving towards resolution
• developing, distributing and deploying materials related to new ways of working
• identifying training needs, preparing, and delivering end-user training sessions
• capturing lessons learned and integrating best practices into future implementations
• ensuring a smooth transition to Business as Usual (BAU) after stabilization.

You're a good candidate if you have:

• at least 4+ years of experience in Finance in an SSC/BPO environment, including 2+ years of experience in OTC
• strong analytical and project management skills
• proven contributions to process improvement and standardization projects
• understanding and knowledge of OtC Finance Global Standards, Design Book, RACM, HEICASH, KPI/PPI framework
• an end-to-end understanding of finance processes and the ability to explain them to stakeholders
• solid communication and presentation skills.

You're a perfect candidate if you also have:

•    experience in cross-functional, complex international environments.

At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up. Cases can be reported to global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline.

What we offer: