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Senior Technology Specialist - Logistics

This role is part of the D&T department of HEINEKEN International and is located in HEINEKEN Global Shared Service in Krakow. D&T is proud to bring cutting-edge innovation, strong technology and advanced analytics to HEINEKEN. With speed and agility we ensure HEINEKEN has the technological competitive advantages it needs to deliver on its ambition.


The Technology Specialist has an agile mindset. For Heineken the agile mind-set is centered on four principles; focus on customer value, power to the teams, start quick and smart and learn relentlessly. As a Technology Specialist you own these principles and integrate them in the daily life. Self-reflection, adaptability, collaboration and resilience come natural to you and make you thrive in an agile environment. Engaging with these characteristics and become more self-aware of personal strengths and weaknesses, makes majors strides in development of yourself and others

The Technology Specialist will be working as part of the D&T Supply Chain team and supports the refinement of requirements, designing, building and overall delivery features and agile projects related to the Logistics portfolio. The position will also align systems architecture and work closely with other application teams like ERP product team to help make design, development and support system decisions to ensure strong and efficient Supply Chain Processes. This role requires a solid understanding and experience in SAP ERP (SD, MM), Warehouse Management, Transportation Management systems, a proven track record of development and support, creation of high-performance teams, and the ability to work in a matrixed environment.


Would you like to meet the Team, see our office and much more? Visit our website: Heineken (


Your responsibilities would include:

  • Understanding business requirements and acceptance criteria in the form of user stories, assessing the complexity of these and translate into implementable solutions and configurations
  • Ensuring the product design and implementation adheres to functional requirements and architecture standards
  • Providing recommendations about new innovation leading to business application improvements
  • Monitoring and improving the quality of IT services according guidelines and standards
  • Working with the different Global Supply Chain teams to help optimize Processes across the value chain
  • Participating in the selection of new technologies
  • Managing the quality of the solution and technical debt
  • Maintaining awareness of emerging technologies, industry trends, and architecture best practices; and evaluating them for applicability
  • Keeping up with relevant developments in own functional area and ensure development, transferring and retention of knowledge
  • Collaborating with product Architects on the solution design to ensure it conforms to overall architectural vision and technical roadmap
  • Close collaboration, task level management of partners and suppliers (Tata Consultancy Services, Flo Consulting, Oracle, SAP, etc.)


You are a good Candidate if:

  • You have Bachelor/Master’s degree 
  • You have a minimum of 3 - 5 years’ experience required in a similar role / a complex international environment / FMCG industry
  • You are able to drive decisions and recommendation about which technologies are needed to develop the product
  • You have experience of working in a deadline driven environment with rapid release cycles
  • You have excellent communication skills (both verbal and in writing): ability to communicate well with technical and non-technical people
  • You have can-do and hands-on attitude while dealing with some uncertainty in requirements & features to deliver MVP solutions.
  • You are a team player and you are able to work effectively at all levels of the product teams with the ability to influence others to move toward consensus
  • You are aware of main principles/have proved track of using of ITIL, SCRUM and DevOps methodologies. Certification/proved trainings in these areas will be a benefit
  • Analytically and quantitatively strong, highly structured, fast learner
  • Able to work independently, taking ownership and lead when/where asked and needed 
  • Exchange and share knowledge/experience gained on previous projects, beneficial to both project and process improvements
  • Open to receive comments how things might be done possibly better, without perceiving this as negative feedback 
  • You have experience with leading (driving) meetings with various business stake holders, explaining various logistics business processes in the areas of sales/replenishments/purchasing and how they will be integrated with OTM 
  • Be able to identify and understand multiple stakeholder perspectives and "truths" and bring an open mind to understanding and build on the views of others
  • Experience in a similar role and within a complex international environment with specific involvement with ERP-related Projects and Programs (SAP ERP, EWM, MM, SD, TM/OTM)
  • You have in depth experience to integrate SAP ERP with Transportation Management solutions, preferably Oracle Transportation Management, including definition of the mapping for integration purposes. It is about the specifications, not the setup in the Middleware (Boomi) itself.
  • Understanding of different IDOC types (not their configuration), IDOC structures and how they are mapped at each phase of the SAP/OTM process
  • Experience with real-time transportation visibility platforms like Transporeon or Shippeo, including their integration with OTM and/or SAP
  • You have experience with analyzing logistics flows in an integrated SAP system and document them in end-to-end flow charts
  • Proven experience in IT Service Management frameworks and processes
  • A desire to be a thought-leader in Supply Chain Processes and IT Solutions in Heineken

We offer:

Job Segment: Logistics, Supply Chain, Supply, Database, Oracle, Operations, Technology

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