Senior Product Specialist EPM

At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of business experts in finance, accounting, data and technology ready to „WOW” the world with our expertise, passion and pride to be GREEN. We act on our values of Passion for consumers & customers, Courage to dream & pioneer, Care for people & planet, Enjoyment of Life, always focused on being ourselves: inclusive, diverse, and open for new challenges.

Your responsibilities would include:

• supporting Product Owner in proactively managing respective finance product
• working as part of product team to increase the product value and realize product backlog
• providing specialized E2E process and product knowledge to internal and external stakeholders
• validating process designs
• translating process standards into solutions within supporting technology
• identifying, owning and driving product-related improvements
• proposing to Product Owner redesigns of existing processes and implementation of new functionalities based on analysis of improvement opportunities
• assessing change requests (CRs, BRDs)  to implement new functionalities and driving the implementation
• maintaining day-to-day product operations by monitoring business changes and providing D&T  with required requests and information
• analysing issues and incidents before handing them over to D&T team or product solution provider
• providing functional and business assessment of issues and incidents
• performing functional and business testing of new or fixed functionalities
• coordinating UAT with key users
• ensuring process changes are properly implemented using the release management procedure
• delivering refreshment trainings to key and end users
• keeping training materials up to date
• supporting system upgrades, new service packs and implementation of new notes
• supporting globally driven changes impacting the tool set-up
• acting as a first point of contact for escalations
• guiding opcos in scope to follow standard processes
• ensuring process changes are modelled and updated in HEPM 
• ensuring opcos maintain compliance with data management standards
• measuring KPIs/PPI 
• measuring template usage.

You’re a good candidate if you have: 

• bachelor’s or master’s degree in finance or other related studies
• at least 3+ years of experience in Finance/Accounting in SSC/BPO environment, including 2+ years of experience in FP&A 
• end-to-end understanding of finance processes with ability to discuss with senior stakeholders
• solid knowledge of the FP&A processes 
• strong analytical skills
• proficiency in microsoft excel and data analysis tools
• strong and effective communication skills
• proven contributions to process improvement and standardization projects
• ability to adapt to a fast-paced, evolving business environment. 

You’re a perfect candidate if you also have:

• Oracle EPM knowledge
• understanding of the HEINEKEN finance processes 
• understanding of business control and management accounting & reporting in the context of Heineken environment 
• OpCo experience, OpCo network, HEINEKEN experience
• BASE experience would be an asset 
• knowledge of project management methodology (P3M, PMP, Prince, Agile or equivalent)
• experience in conducting trainings.

At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up. Cases can be reported to global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline.

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