Senior Process Manager RTR

At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of business experts in finance, accounting, data and technology ready to „WOW” the world with our expertise, passion and pride to be GREEN.We act on our values of Passion for consumers & customers, Courage to dream & pioneer, Care for people & planet, Enjoyment of Life, always focused on being ourselves: inclusive, diverse, and open for new challenges.

The job purpose of Senior Process Manager is to shape and deliver Finance Hub strategy by unlocking core Business Value within Operating Companies through continuous improvement in cost productivity, cash flow, quality, control environment, customer experience and capability building. Contributes to the delivery of the strategy of HGSS Center.

Your responsibilities would include:

• shaping Finance Hub strategy in alignment with the strategy of HGSS Center and HEINEKEN Global Finance Strategy
• defining and implementing stream strategy, priorities, and deliverables (PtP, OtC, RtR, FP&A) aligned with Global Process Owners
• primary ownership for the service delivery quality and timeliness
• primary ownership for effective internal control’s environment and mitigation of ant deficiencies in controls execution
• primary ownership for stakeholder satisfaction measured by NPS (Net Promoter Score)
• assessing and putting in place mitigating measures for process and people related risks
• being responsible for stream budget planning and delivery of actuals in line with Annual Plan and Rolling Forecast
• building CPI mind-set by challenging the status quo in process execution and ways of working
• owning delivery of yearly FTE productivity in the stream by shaping CPI, automation and AI pipeline
• delivering Business Value to the Operating Companies by direct impact on Cash, Working Capital and P/L management
• fostering Business Acumen development for Finance Hub, cross stream collaboration and talent development
• energizing and inspiring teams to deliver on the business strategy by displaying passionate, collaborative and encouraging leadership
• anticipating development of strategic capabilities for Finance Hub and ensuring proper workforce planning, development, and upskilling plans.

You are a good candidate if you have:

• at least 7 years of experience in Finance/Accounting/Process Management role
• at least 5 years of experience as senior people leader managing managers (2nd level)
• successful career record as experienced and mature people leader
• proven successful track in management (process, people, function)
• ability to work collaboratively with others and navigate complex decision making
• excellent communication skills (both verbal and in writing)
• an entrepreneurial mind-set and an ability to connect with internal and external audiences including senior management
• business acumen
• experience in defining and governing change control and issue resolution forums
• experience in developing, implementing, monitoring and reporting performance 
• experience in embedding a performance oriented and customer led culture
• a drive for continuous professional development in self and others
• excellent written and verbal English.

You are a perfect match if you also have:

• CIMA, ACCA, MBA or adequate certification.

What we offer: