Senior Learning & Development Specialist

At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of business experts in finance, accounting, data and technology ready to „WOW” the world with our expertise, passion and pride to be GREEN. We act on our values of Passion for consumers & customers, Courage to dream & pioneer, Care for people & planet, Enjoyment of Life, always focused on being ourselves: inclusive, diverse, and open for new challenges. 


Your responsibilities would include:
 

• conducting training needs analysis across HGSS and Hubs to identify development priorities
• proposing and implementing development actions based on training needs assessment, ensuring alignment with strategic goals
• managing training programs, including planning, scheduling, and tracking learning progress across the organization
• overseeing the L&D training agenda, including KPI setting, training calendar management, and L&D catalog updates
• collaborating with external vendors to coordinate and negotiate external training programs
• supervising L&D Single Points of Contact (SPOCs), ensuring smooth execution of L&D activities and high-quality service delivery
• managing internal development programs, such as development academies, onboarding programs, and talent management initiatives
• supporting learning logistics, including organizing sessions, preparing communications, and coordinating with teams
• leading reporting and data analysis of learning programs, leveraging Excel, Power BI, and automation tools to track and visualize training progress
• managing the Learning Management System (LMS) and ensuring smooth administration of training content.

Please note that this is a coordination-focused role, not a trainer position.

 

You are a good candidate if you have:
 

• 3+ years of experience in learning & development, HR, or talent development
• strong project management and organizational skills, with experience in designing and implementing L&D processes
• ability to analyze learning & talent data, generate insights, and recommend process improvements
• stakeholder management skills, with the ability to work effectively across teams
• fluent English (spoken and written) to collaborate in an international environment
• proficiency in Excel and basic knowledge of Power BI.
   

You are a perfect match if you also have:
 

• experience in LMS management, data visualization, and automation
• ability to work in a fast-changing business environment, adapting learning solutions to business needs.

At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up. Cases can be reported to global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline.