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Senior Business Analyst



At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of business experts in finance, accounting, data and technology ready to „WOW” the world with our expertise, passion and pride to be GREEN.

We act on our values of Passion for consumers & customers, Courage to dream & pioneer, Care for people & planet, Enjoyment of Life, always focused on being ourselves: inclusive, diverse, and open for new challenges.

The Business Analyst - OtC Platforms role is primarily focused on the deployment of:

SAP Receivable Management (FSCM) solution for credit, collections, and dispute management and Autobank for bank statement processing.

The OtC Platforms Business Analyst will be responsible for supporting the implementation of Global Solutions in Operating Companies in scope of Digital Backbone Programme (Core and platforms), as a Subject Matter Expert


You are a good match if you have:


  • Bachelor or Master’s degree in e.g. Accounting or Management Accounting or Management Information Systems
  • Understanding and knowledge of OtC Finance Global Standards, Design Book, RACM, HEICASH, KPI/PPI framework
  • At least basic understanding of Master Data
  • Expertise in one of the transactional processes or finance solution (Tools)
  • Ability to communicate well with technical and non-technical stakeholders


You are a perfect match if you also have:


  • Strong analytical and project management skills
  • Strong and effective communication and presentation skills, strategic thinking, effective time management
  • Proven experience with exposure to multiple tools and methodologies and familiarity with an ERP system


Your daily tasks may include:


  • Ensuring the implementation of the Global Template solution of: SAP Receivable Management (FSCM) and/or Autobank based on the HEINKEN Enterprise Process Model (HEPM).
  • Performing ‘AS IS’ analysis during Solution Identification (SOL-ID) phase and collecting required information for the Change Impact analysis; facilitating impact analysis execution and resolution
  • Developing User Acceptance Test (UAT) scenarios and test scripts
  • Preparing test data for UAT performance. Executing first round of tests (Functional Application Tests, E2E tests) before handing over to end users for UAT and coordinating testing cycles
  • Identifying training needs and conducting trainings for end users
  • Participating in the cutover to the new system
  • Ensuring adequate hand over to Business as Usual (BAU) after Stabilization phase

Job Segment: Business Analyst, ERP, SAP, Network, Finance, Technology

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