SAP SuccessFactors Functional Specialist

At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of business experts in finance, accounting, data and technology ready to „WOW” the world with our expertise, passion and pride to be GREEN. We act on our values of Passion for consumers & customers, Courage to dream & pioneer, Care for people & planet, Enjoyment of Life, always focused on being ourselves: inclusive, diverse, and open for new challenges.

In this role you will drive the continuous evolution of the People Function system landscape. You will shape and embed global solutions that drive efficient and effective ways of working, while safeguarding a seamless employee experience.

Your responsibilities would include:

• Providing innovative outside-in perspectives and tracking internal KPIS to identify areas where digital solutions can enable functional strategies/ more efficient ways of working/ a better seamless employee experience. 
• Proactively advising the Process Owner(s) and other stakeholders across functions, taking into consideration not only the technology but also change impact on the business. 
• Collecting and prioritising functional requirements to evaluate and/ or shape solutions tailored to business needs. 
• Safeguarding the global template, maintaining a cross-functional E2E view
• Managing the deployment of solutions across OpCos, in partnership with the Global Process & Solutions Managers. 
• Managing the delivery against agreed scope and timelines, coordinating external vendors and internal team members across functions. 
• Once deployed, ensuring smooth transition of new solutions into support
• Partnering with the Global Solutions & Support team to set direction and evaluate releases, solution enhancements, etc. ensuring continued alignment with the global standard. 
• Driving continuous improvements in the way tickets are answered, support materials are provided to the OpCos, etc. 
• Preparing and delivering deep-dives to deepen functional expertise across the People Function 
• Providing subject matter expertise to shape global template processes with optimal use of technology. 
• Overseeing the deployment of the required enabling technologies and global template processes which are part of the programmed scope. 
• Manages localization requirements, safeguarding the integrity of the global template. 
• Delivering training to OpCo/ regional teams on the use of enabling technologies and global template processes. 
• Providing coaching for continuous improvement to the newly established service centers

You are a good candidate if you have:

• Bachelor or Masters Degree
• 7+ years of work experience in a relevant field
• Hands-on experience in minimum of 1 Full Life-cycle implementations of SAP SuccessFactors from planning to go-live at a global scale. 
• Experience with shaping and implementing complementary technologies (ideally in an SAP SuccessFactors ecosystem). 
• Hands-on configuration experience with SAP Successfactors or related technologies. 
• People Function knowledge across all domains of the function. Solid understanding of People Function enabling technologies. 
• Experience with building relationships across functions and OpCos. 
• Experience acting as trusted advisor to People Function stakeholders
• Fluent English (written & spoken)
• Keen interest in technology and how it can enable new ways of working, anticipating business needs. 
• High tolerance of ambiguity, seeing constant change as a positive challenge
• Proven ability to manage internal and external stakeholders. Strong social skills and positive can-do attitude
• Strong focus on operational excellence and programme delivery. Proven ability to deliver results in global situations
• Ability to effectively communicate complex concepts and build strong working relationships across functions and OpCos
• Experience in rigorous planning, tracking of milestones and identification/ mitigation of risks

At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up. Cases can be reported to global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline.  

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