Regional Digital Solutions Manager - On Trade

The Digital & Technology Team (D&T) is an integral division of HEINEKEN Global Shared Services Center. We are committed to making Heineken the most connected brewery. That includes digitalizing and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture. By joining us you will work in one of the most dynamic and innovative teams and have a direct impact on building the future of Heineken!

Would you like to meet the Team, see our office, and much more? Visit our website: Heineken (heineken-dt.pl)

Regional Digital Solutions Manager will play a pivotal role in driving digital transformation and growth within the On Trade sector across Europe.  Reporting to the Regional Digital Solutions Lead Growth, Commerce, this position is responsible for executing a digital strategy that supports the growth objectives of the On Trade channel, addressing its complexities, and creating unified digital solutions for various business models (direct, indirect, and multi-category). This role will focus on streamlining processes, accelerating digital adoption, and ensuring the region is positioned to capitalize on growth opportunities through innovative digital platforms and customer-centric solutions.

Your responsibilities would include:

• leading Regional On Trade D&T Initiatives: drive digital transformation projects for the On Trade sector, ensuring alignment with regional growth goals and business needs
• liaising between Regional On Trade & D&T: Serve as the main contact between regional On Trade teams and D&T, ensuring digital solutions meet regional challenges and business objectives
• converting regional needs into D&T Solutions: collaborate with On Trade teams to define and prioritize digital requirements, developing actionable roadmaps for execution
• ensuring adoption & value realization: oversee the adoption and utilization of digital solutions in the On Trade sector, tracking performance and optimizing for value
• simplify regional digital landscape: lead efforts to streamline and integrate digital solutions, reducing fragmentation and increasing operational efficiency
• coordinating with global teams: work with global teams to deploy solutions regionally, ensuring local needs are met and effectively integrated into global platforms
• implementing emerging technologies: identify and deploy innovative digital solutions that drive growth and operational improvement in the On Trade sector
• measuring & improving performance: track key performance metrics, optimizing digital solutions to improve efficiency, NPS, and ROI in the On Trade region
• supporting regional financial & strategic planning: ensure digital initiatives align with regional financial goals and contribute to business growth
• managing digital risks & compliance: mitigate risks and ensure compliance with data privacy, cybersecurity, and regulatory standards in the On Trade region.

You are a good candidate if you have:

• 8+ years experience required in a similar role and in a international environment;  ideally with experience both in local and global teams
• advanced degree in fields such as Information Technology, Business Administration, Computer Science, or a related field
• professional certifications in project management, data analytics, or specific digital technologies can be advantageous
• experienced across a wide range of Information Technology disciplines including Project Management, Business Information Management, Consultancy, Service Management and Improvement, Software Development
• proficiency in English (at least B2 level). 

You are a perfect match if you also have:

• strategic yet delivery-focused: Able to think strategically and align On Trade business needs with actionable, practical digital solutions that drive results, while ensuring efficient and effective delivery
• collaborative leadership skills, capable of working across both On Trade business teams and global D&T teams to ensure digital solutions are delivered on time, meet business objectives, and add value
• excellent relationship-building and influencing skills, able to work with stakeholders at all levels to drive digital adoption and ensure successful implementation
• strong execution and problem-solving mindset, with a focus on ensuring the delivery of digital initiatives that improve On Trade performance and achieve measurable results. 

At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in the Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak.up. Cases can be reported to the global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting the proper option in this tool or by communicating it on the hotline. #LI-HYBRID