Product Architect - Distributor Experience (Front End / CX)

Digital & Technology Team (D&T) is an integral division of HEINEKEN Global Shared Services Center. We are committed to making Heineken the most connected brewery. That includes digitalizing and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture. By joining us you will work in one of the most dynamic and innovative teams and have a direct impact on building the future of Heineken!
Would you like to meet the Team, see our office and much more? Visit our website: Heineken (heineken-dt.pl)

We're looking for a Front-end Architect that will shape the stack for our Global Distributor Portal. This means working with our operating companies across the world that serve millions of our B2B customers globally through our distributors. Together with Product Owners, other Architects, Development Lead(s), and development teams, you're setting the new standards for how Heineken supports their resellers online as part its first truly global B2B brand: eazle. In parallel, you’ll help our UX/UI designers to become effective by setting the technical standards for the tools they are using.

Your responsibilities would include:

- Defining the solution architecture & technical roadmap (i.e., tech debt) for our distributor experience leveraging the current composable stack & components from our customer experience and further improving them
- ensuring the experience is fast, reliable, and scalable by actively monitoring its performance and working with the dev lead and team to define improvements and interventions (able to validate the delivery quality)

- working with the product owner on the feature roadmap by providing high-level yet meaningful estimates, assessing technical implications of complex use cases, and collecting inputs from technical SMEs (if needed)
- owning the application stack to support our UX/UI activities and work with UX/UI designers to harmonize it across our digital products
- initiating proof of concepts with dev leads, run experiments with the UX team, and lead other tech-driven initiatives that will improve the development process or product stack as a whole

- ensuring the application stack(s) meet all Enterprise Architecture standards (i.e., performance, security, privacy, automation, documentation)

- leading the relationship with technology partners and own the capability, license, and budget implications of the contracts we have with them (incl. leveraging their experience for key decisions)

You are a good candidate if you have:

- Bachelor’s or Master’s degree with a technical “twist”
- headless CMS experience (i.e., Contentful or similar)
- front-end development experience (Typescript/Javascript-based)
- familiarity with multi-platform development (i.e., PWA experience, BrowserStack)
- experience with the concept of containerization and how to implement/support it (incl. knowing the basic of Linux)
- experience with integration patterns (event, REST, Graph) and technologies
- in-depth knowledge of composable and headless architectures (ideally incl. carving out services and/or building them from scratch)
- working knowledge in other related technical frameworks and tools such as Json, CLI (Docker, Powershell)

- broad experience with event monitoring tools (i.e., NewRelic & Splunk)
- familiarity with the Microsoft Azure offering, specifically Platform as a Service (PaaS) products such as Azure App Services
- working knowledge of setting up DevOps capabilities (ideally in Azure DevOps) such as setting up CI/CD pipelines, and connecting a variety of development tools
- experience with security tooling like SASTs and DASTs, and approaches such as Penetration tests and access monitoring

- excellent written and verbal English
- abiity to define and convey an architecture vision/roadmap