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PTP Process Manager

Job purpose:


The Purchase to Pay (PtP) department is responsible for overall supplier performance management and consists of set of business processes. It includes end to end invoice handling, T&E processing, Vendor query, Payment handling, and Vendor Master Data confirmations for Heineken entities (the so called OpCos).

As the business leader – responsible for team or function’s strategic plan and its implementation, Operational delivery of Vendor Account Maintenance & Reporting and CoE Teams, effective controls and strategic partnership with key stakeholders. Requires good understanding of end-to-end processes as well as very good stakeholder management skills and managing skills.


Your responsibilities would include:


As Business Leader:

  • Implementing the functional strategic plan by setting operational strategy and team’s objectives
  • Has primary ownership for the service delivery as per the agreed volumes and quality for dedicated processes
  • Ensuring and setting standards for business partnership with his/her OpCos and within HK Krakow
  • Assessing and mitigating operational risk and acting as escalation point for TLs to drive issue resolution
  • Building internal control mind-set and embedding internal controls into processes so controls are designed and executed effectively and  any deficiency is mitigated
  • Being responsible for team/ function’s budget planning and proactively controlling actual costs vs. budget
  • Planning rightsizing of the team compared with business requirement
  • Building CPI mind-set by challenging the status quo to look for most efficient ways of working
  • Being accountable for the key projects and initiatives for the function
  • Embedding and expanding in the team problem solving skills and data driven mindset - drawing conclusions based on actual data to assure key challenges are tackled at right priority


As People Leader:

  • Being a role model and ensuring people leadership standards
  • Securing effective team structure and clarifying roles & responsibilities inc. back up structure
  • Recruiting talents for leadership roles and securing their effective on-boarding
  • Reviewing performance regularly; providing ongoing feedback to teams and individuals
  • Addressing under performs and recognizing best people and teams
  • Planning succession, developing best people in the pipeline, providing coaching and mentoring
  • Cascading information effectively and acting as a connector to Management for Employees


You are a good Candidate if:

  • You have at least 5 years of experience in Finance/Accounting
  • You have at least 3 years of experience in people leader job including min 2 year of experience as managing TLs/managers (2nd level),
  • You have successful career record as experienced and mature people leader
  • You are fully independent business and people leader able to cope with complex process or people related issues,
  • You are able to manage challenging stakeholders’ relationships in dynamic and complex process environment
  • You are able to develop and coach current and future people leaders
  • You have excellent communication and presentation skills
  • You have improvement and analytic skills - Lean/Six Sigma certified at yellow/green belt
  • You are partner for Senior Process Manager to define and implement strategic functional plan
  • On request acts as Senior Process Manager back up

Job Segment: Lean Six Sigma, Manager, Performance Management, Six Sigma, Network, Management, Human Resources, Technology

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