Market to Cash Process Consultant Sales

At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of business experts in finance, accounting, data and technology ready to „WOW” the world with our expertise, passion and pride to be GREEN.
We act on our values of Passion for consumers & customers, Courage to dream & pioneer, Care for people & planet, Enjoyment of Life, always focused on being ourselves: inclusive, diverse, and open for new challenges.

Your daily tasks may include:

• supporting the E2E Stream Lead in proactively manage the respective E2E process 
• validating the process designs MtC 
• guiding OpCos in scope to follow the standard process
• translating the process standards into solutions in the ERP’s
• proposing to the Design Authority (Designated Functional Owners - (d)FO’s) redesigns of existing processes based on the analysis of improvement opportunities and prioritization of identified solutions and proposing to the Design Authority ((d)FO’s) designs of new processes and/or advanced functionality. creating and/or updating procedures and manuals that detail processes and can serve as a basis for work execution
• facilitating change requests approvals and introducing and rolling out new functionalities and understanding the implications on the current processes and on the business for OpCos in scope.

You are a good match if you have:

• 3-5 years of working experience in the Market to Cash Stream (Sales, OtC) required in a similar role or in a complex international environment or FMCG industry
• capability to work in a cross-functional environment understanding the interaction between MtC business processes and technology: 
  MtC business processes in scope:
  • customer master data management
  • pricing & discount management
  • commercial assets management 
  • order Management process
• fluent English language required
• business process design and modelling techniques and tools
• strong communication skills – explain complicated subjects in clear and simple language
• consultancy skills, being critical when needed.

At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up ( app.convercent.com/en-US/LandingPage/e0a4a465-dc60-ed11-a993-000d3ab9f296?_=1671185117952 ). Cases can be reported to global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline.