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Junior Credit Risk Analyst

At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of business experts in finance, accounting, data and technology ready to „WOW” the world with our expertise, passion and pride to be GREEN.

We act on our values of Passion for consumers & customers, Courage to dream & pioneer, Care for people & planet, Enjoyment of Life, always focused on being ourselves: inclusive, diverse, and open for new challenges.

Order-to-Cash (O2C) Team is an integral division of HEINEKEN Global Shared Services Center.

The team takes care of the entire process from placing an order by customer to payment for the products. Our day-to-day operations cover everything from credit risk management, invoicing and customer billing services to

collection management, resolving any possible invoices disputes and cash application.

In O2C we focus on continuous upskilling and people development and we never forget about having fun together!


Key responsibilities:

  • manages credit risk: performs risk assessments for new and existing customers, proactively flags potential issues,
  • acts as a business partner and advisor for finance departments in HEINEKEN Operating Companies (the so called OpCos),
  • interacts with external credit agencies, OpCo's departments to gather customer credit information,
  • prepares and presents credit reports,
  • ensures credit standards & rules are met on time in full,
  • effectively collaborates with other departments (e.g. Sales, Collection, OpCo Finance) to ensure smooth process delivery,
  • supports and contributes to continuous process improvement initiatives in collaboration with OpCo, HGSS and in line with HEINEKEN standards,
  • uses analytical and stakeholder management skills,
  • oversees or undertakes document preparation.



  • good oral and written command of English, (knowledge of other will be an asset)  
  • at least 1 year of experience in order-to-cash will be an asset
  • good analytical skills, attention to details,
  • good communication skills,
  • strong and demonstrated knowledge of Excel, Word and PowerPoint,
  • experience in a multi-national environment (incl. shared services centres) would be an asset.

Job Segment: Credit Analyst, Risk Management, Network, Business Process, Credit, Finance, Technology, Management

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