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Junior Collections & Disputes Specialist

Your responsibilities would include:

 

  • Monitoring and reporting AR balances
  • Performing pre-due and overdue collection activities
  • Contacting the customers to obtain payment statuses
  • Facilitating the identification and resolution of any customer disputes
  • Reconciling open balances and investigating differences between the payments and invoices
  • Attending conference calls to discuss open topics with supervisor and other stakeholders
  • Obtaining and providing requested documents to the customers
  • Participating in conference calls with internal and external stakeholders
  • Cooperation with Customer Payments Team to manage incoming payments on time
  • Preparing AR overdue reports and root cause analysis

 

You are a good candidate if:

 

  • You have a great command of English
  • You have strong customer service skills
  • Your knowledge of Excel is on a good level
  • You have strong attention to details
  • Your prioritize and organize your tasks very well
  • You approach work with passion and engagement

 

What we offer:


Job Segment: Accounts Receivable, Collections, Network, Finance, Technology

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