Intern - Business Analyst

Digital & Technology Team (D&T) is an integral division of HEINEKEN Global Shared Services Center. We are committed to making Heineken the most connected brewery. That includes digitalizing and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture. By joining us you will work in one of the most dynamic and innovative teams and have a direct impact on building the future of Heineken!

Would you like to meet the Team, see our office and much more? Visit our website: Heineken (heineken-dt.pl)

Your responsibilities would include:

• gathering and documenting business and technical requirements for IIoT use cases
• supporting the creation of business processes and data flow diagrams
• participate in internal stakeholder meetings and workshops
• contribute to reports, dashboards, and presentations for internal and client stakeholders.

You are a good candidate if you have:

• knowledge of business analysis concepts, frameworks, and tools (e.g., process modeling, stakeholder analysis, requirement elicitation techniques)
• strong analytical and problem-solving skills with attention to detail
• currently pursuing a degree in Business, IT, Engineering, or related field
• interest in industrial processes, digital transformation, and emerging technologies
• good communication and teamwork abilities
• understanding of IoT platforms, cloud technologies, or automation systems.

You are a perfect match if you also have:

• basic knowledge of data analysis tools (Excel, Power BI, or similar)
• knowledge of BPMN
• experience in SQL
• manufacturing or FMCG background.

What we offer:

• hands-on experience in a real-world IIoT implementation project
• mentorship from experienced business analysts and engineers
• exposure to cutting-edge technologies and industrial data systems
• a dynamic, international work environment that encourages learning and innovation.

At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up. Cases can be reported to global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline.