IT Solutions Lead - Procurement - Source to Pay

Digital & Technology Team (D&T) is an integral division of HEINEKEN Global Shared Services Center. We are committed to making Heineken the most connected brewery. That includes digitalizing and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture. By joining us you will work in one of the most dynamic and innovative teams and have a direct impact on building the future of Heineken!

Would you like to meet the Team, see our office and much more? Visit our website: Heineken (heineken-dt.pl)
This role is part of the D&T Support Functions of HEINEKEN International and is located in HEINEKEN Global Shared Service in Krakow. We are committed to making HEINEKEN the most connected brewery. That includes digitalizing, automating and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture.

As the D&T Solution Lead for Procurement – StP, you will lead a team of Technology Procurement Consutlants, in design, implementation and maintainance of business platforms for the Source to Pay processes, partnering closely with Business Product Owner(s), D&T Product Owners and external partners, you will support the D&T Manager Procurement in shaping the multi-year roadmap, set engineering and delivery standards, and coach cross-functional product teams to reliably ship value—securely, compliantly, and at scale.

Your responsibilities would include:

People Leadership

• Leading a Functional Team ( ~8 FTE per team): workforce planning, recruiting, onboarding, goal-setting, performance, and a culture of learning, collaboration and continuous improvement
• Building succession plans and talent pipelines for leadership and expert tracks
• Mentoring Technology Specialists and Business Analysts; setting and enforcing standards, best practices and architectural guidelines.

Product, Delivery & Portfolio

• Co-creating, maintaining, and delivering the roadmap for Business Platforms with senior Business and Technology stakeholders
• Driveing Agile ways of working (Scrum/Kanban), DevOps, to improve flow efficiency and time-to-value
• Designing and improving processes that enhance efficiency, quality, and straight-through processing
• Establishing and operating the product support model and business-as-usual ways of working: define service transition from build to run; set up tiered support (L1/L2/L3), SLAs, incident/problem/change & release management, knowledge base; and drive continuous service improvement
• Establishing and maintaining robust governance and documentation for the delivery platform, ensuring consistent standards, compliance, and clear guidance to enable efficient, scalable, and high-quality solution delivery.

Architecture & Engineering

• Defining architecture and designing for Business Platforms based on functional/non-functional requirements, balancing D&T standards and technology constraints
• Ensuring that solution designs align to the enterprise architectural vision, technical roadmap, security, and data standards.

Vendor & Partner Management

• Collaborating with external vendors to deliver roadmap components; ensuring SLAs, technical expectations, and integration requirements are met
• Serving as the internal point of contact for vendor-related technical escalations and continuous optimization.

Financial & Budget Management

• Owning the solution budget across build/run (Opex/Capex): AP, ROFO(s) and month-end close in partnership with Finance team
• Tracking and optimizing spend (vendor SOWs, licensing, consultancy costs)
• Leading business cases and funding.

Risk, Controls & Governance

• Embedding controls and governance across the product lifecycle (design, build, test, release, run).
• Proactively managing operational risk, auditability, and compliance expectations (e.g. Internal Controls, GDPR).

You are a good candidate if you have:

• Bachelor’s or Master’s degree in Computer Science, or Business related field
• 10+ years’ experience in technical/consulting roles within complex environments with end-to-end delivery accountability
• Proven leadership of federated or matrix product teams (direct, indirect line management and external consultants)
• Experience in managing functional teams, budgets, and resource planning
• Advanced knowledge in designated process domains
• Hands-on experience in Agile environments within a product operating model
• Ability to translate business requirements into technical solutions and explain complex concepts clearly to non-technical stakeholders
• Demonstrated success delivering scalable, secure solutions in corporate settings
• Proactive problem-solver and change agent with a structured, results-oriented approach
• Excellent (senior) stakeholder management
• Excellent written and verbal communication in English
• Experience guiding/mentoring team members in a collaborative, pragmatic, team-player way
• Ability to act as a role model by demonstrating accountability, collaboration, and continuous improvement, inspiring others to uphold excellence in delivery and teamwork.

What we offer: