IT Business Analyst Intern

Digital & Technology Team (D&T) is an integral division of HEINEKEN Global Shared Services Center. We are committed to making Heineken the most connected brewery. That includes digitalizing and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture. By joining us you will work in one of the most dynamic and innovative teams and have a direct impact on building the future of Heineken!

Would you like to meet the Team, see our office and much more? Visit our website: Heineken (heineken-dt.pl)

The IT Business Analyst Intern role is designed to offer hands-on exposure to the intersection of business and technology. This internship is an excellent opportunity for aspiring analysts to learn how to gather business requirements, analyze data, and improve processes while working closely with experienced professionals. The focus is on building foundational skills and a proactive mindset rather than requiring extensive prior experience.

Your responsibilities would include:

• assisting in collecting and documenting business needs by collaborating with both technical teams and business stakeholders

• support in analyzing data to identify trends and insights that can drive process improvements

• learning to create clear and comprehensive documentation for business processes and requirements

• engaging in meetings and discussions, gaining experience in bridging the gap between IT and business units

• contributing to ongoing projects by tracking progress, preparing reports, and suggesting ideas for improvement

• participating in training sessions and mentorship programs to develop skills in business analysis methodologies and IT fundamentals.

You are a good candidate if you have:

• excellent written and verbal English

• eagerness to build skills in business analysis and IT, with a proactive “can-do” attitude

• ability to communicate clearly and work collaboratively with diverse teams

• passion for understanding how technology can drive business solutions

• openness to learning new tools and techniques in a dynamic environment 

• collaborative spirit with a focus on continuous improvement and practical learning.

At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up. Cases can be reported to global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline.

We Offer:

• multicafeteria system MyBenefit
• buddy system
• training opportunities.