Global Product Owner - Invoice Management

At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of business experts in finance, accounting, data and technology ready to „WOW” the world with our expertise, passion and pride to be GREEN. We act on our values of Passion for consumers & customers, Courage to dream & pioneer, Care for people & planet, Enjoyment of Life, always focused on being ourselves: inclusive, diverse, and open for new challenges.

The Product Owner is accountable for the end-to-end ownership, delivery, and performance of Invoice Management. This role drives continuous value creation by aligning product strategy with business needs, ensuring the product remains fit-for-purpose across markets and functions.

Your responsibilities would include:

• Defining and owning the product vision, value case, and strategic roadmap in alignment with the Finance Business Blueprint and EverGreen 2030 ambitions.
• Continuously scanning the market and internal landscape for innovation opportunities and initiate product enhancements.    
• Having a clear and actionable product strategy that drives measurable business value and aligns with global finance transformation goals
• Identifying and prioritizing of enhancements that improve product relevance, user experience, and process efficiency
• Guarding, improving, and expanding the global product template,     
• Preparing a harmonized and scalable product template adopted across OpCos, reducing local deviations and increasing standardization
• Creating, maintaining, and prioritizing the Product Backlog based on business value, roadmap commitments, and customer pain points.
• Translating business requirements into user stories and acceptance criteria    
• Maintaining a well-groomed backlog that reflects business priorities and enables efficient delivery by the product team
• Taking are of clear and testable deliverables that meet stakeholder expectations and accelerate deployment readiness
• Representing the voice of the customer and ensuring alignment with key stakeholders across Finance, Procurement, D&T, Shared Services, OpCos and GPM/DBB standing org.
• Facilitating regular demos, feedback loops, and communication to maintain transparency and trust.    
• Taking care of high stakeholder satisfaction and increased product adoption through continuous engagement and feedback loops
• Improving trust and collaboration across business and IT, with faster decision-making and issue resolution
• Owning the product budget and managing a cross-functional (virtual) product team, including vendors and internal contributors.
• Fostering a collaborative and high-performing team culture focused on delivering value securely, compliantly, and at scale    
• Taking care of efficient resource allocation and timely delivery of product increments within budget constraints
• Maintaining increased team engagement, reduced delivery friction, and improved velocity of product development
• Driving product deployment through delivery organizations (e.g., program/project teams).
• Acting as a quality gatekeeper, ensuring deployments meet agreed standards and deliver expected outcomes.
• Taking care of successful rollouts with minimal disruption, meeting quality standards and business expectations
• Consistent delivery of high-quality solutions that meet compliance, security, and performance benchmarks

You are a good candidate if you have:

• Bachelor’s or Master’s degree, preferably in Business, Finance, IT, or a related field.
• 8–10 years of relevant work experience, including exposure to cross-functional and complex international environments.
• Demonstrated experience in PTP transactional finance and processes, specifically related to Invoice Management.
• Specialization in Invoice Management solutions and processes.
• Familiarity with ERP systems (SAP S/4) in the field of PtP/Materials Management/Invoicing/Accounts payables, process mapping tools and process mining is an advantage.
• Experience with Invoice Management/Accounts Payables end-to-end process design, Invoice Management platform deployment. 
• Experience with Basware is an advantage.
• Experience working in a multinational or shared services context.
• Scrum Product Owner training and certification is recommended.
• End-to-end process-oriented thinking
• Analytical and conceptual thinking
• Experience with process design & mapping, project management, change management, and Agile methodology
• Excellent verbal and written communication skills (English - C1)
• Ability to manage senior stakeholder relationships and address conflicting priorities
• Strong collaboration skills, able to connect IT & business and work with multiple stakeholders at various levels
• Ability to shape, connect, develop, deliver, and role model company behaviors
• Strategic mindset with attention to both detail and the “helicopter view”

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