GPM Process Consultant Logistics DtW

The Process Consultant spearheads individual functional areas (such as production, logistics, sales, procurement or finance). The Process Consultant contributes to the E2E processes, working together with Process Consultants from other functions on an E2E process (StP, DtW, MtC, RtR, BPM). As Process Consultant Logistics you will support the Source to Pay, Demand to Warehouse or Market to Cash E2E process.

The Process Consultants are Subject Matter Experts (SMEs) in their respective field. They are delegated from the Global Functions who bring to life the model processes in the ERP platforms and work together as process teams. The Process Consultant has the mandate to propose changes to improve the processes and review requests for (temporary) derogation. The FO’s ultimately have to approve the solutions. The Process Consultant will bring dedicated and focussed SMEs together. They have complete domain area knowledge and their primary objective is to continuously improve and expand the Global template and its translation into the ERP platforms. 

Define & Govern the Global template

• Support the E2E Stream Lead in proactively manage the respective E2E process
• Validate the process designs
• Ensure standard processes and HEPM are aligned
• Translate the process standards into solutions in the ERP’s

Process governance and change requests

• Propose to the Design Authority ((d)FO’s) redesigns of existing processes based on the analysis of improvement opportunities and prioritization of identified solutions
• Propose to the Design Authority ((d)FO’s) designs of new processes and/or advanced functionality. The new processes and advanced functionalities can come from the Global Functions, the reference groupsand from OpCos
• Create and/or update procedures and manuals that detail processes and can serve as a basis for work execution
• Facilitate process derogation and change requests
• Introduce and roll out new functionalities and understand the implications on the current processes and on the business for OpCos in scope
• Guide OpCos in scope to follow the standard process
• Ensure process changes are modelled/updated in HEPM

Process performance and scope for OpCos in scope

• Evaluate if new capabilities have impact on the current Global template
• Set up and maintain regular contact with the Reference Groups (selected OpCos), to assess process improvement potential
• Management of major organizational projects that involve process improvement efforts within scope
• Propose measurable PPI definitions & calculation
• Advise on PPI change requests
• Work with D&T to implement PPI’s in automated process performance dashboards for the relevant ERP platforms
• Drive CI in the PPI measurement
• Regularly review PPIs to identify potential process improvement areas

Change management

• Ensure process changes are properly implemented using the release management procedure
• Manage the change associated with capability implementations by
• Identifying the needs and positions of all interested parties (stakeholders)
• Create the sense of urgency
• Incorporating change management activities into programme plans to ensure stakeholders understand and support the change journey
• Addressing any cultural sensitivities

Your working environment

As Process Consultant Logistics you will report to the Stream Lead Source to Pay, Demand to Warehouse or Market to Cash and in dotted line to the Global Function, your position is based in Krakow.

Your profile

• 3-5 years of working experience required in a similar role / a complex international environment / FMCG industry
• Business process design and modelling techniques and tools
• Capability to work in a cross-functional environment
• Strong communication skills – explain complicated subjects in clear and simple language
• Consultancy skills, being critical when needed
• Understanding the interaction between business processes and technology
• Fluent English language required (French and Spanish is a plus)

Specific experience:

Logistics

• Management of RPM
• Management of inter- and intracompany transactions
• Subcontracting process
• Inventory management:
• Internal movements and inventory management process; stock movement between storage locations, stock transfer order, scrapping, counting, tracking and tracing