GPM Invoice Management Consultant

At HEINEKEN Kraków, our success comes directly from our talented people. As a part of HEINEKEN Global Shared Services, we’re a dynamic and growing team of experts in finance, accounting, data, and technology, constantly "WOW"-ing the world with our expertise, passion, and GREEN pride. Guided by our values—Passion for Consumers & Customers, Courage to Dream & Pioneer, Care for People & Planet, and Enjoyment of Life—we celebrate a diverse, inclusive, and collaborative work environment.

As a GPM Invoice Management Consultant in our Global D&T Function (STP Team), you will be the go-to expert on Invoice Management processes and tools, with a primary focus on Basware. You’ll handle complex invoice management challenges, guiding less experienced team members and coordinating team activities for maximum efficiency. You’ll also play a key role in connecting invoice management tools with related applications, and you’ll ensure that our processes continue to improve and adapt to meet evolving business needs.

Key Responsibilities:

• acting as the Basware expert, addressing advanced and complex Basware topics
• redesigning and optimize existing processes, prioritizing improvement opportunities
• creating and update detailed process documentation to guide work execution
• serving as the primary liaison between the invoice management tool and other up/downstream applications
• introducing new functionalities, assessing the impact on processes and businesses across Operating Companies (OpCos) in scope
• supporting OpCos in adhering to standardized processes, acting as an ambassador for the GPM Invoice Management team to internal and external stakeholders
• coordinating team activities, allocate resources, and serve as backup for the Product Owner
• leading sprint planning and reviews, and handle HR-related topics within the team

You are a good candidate if you have:

• Education: University degree
• Experience: 5–8 years of experience, with at least 5 years in invoice management
• System Requirements: 3+ years of Basware experience; SAP IM / Esker experience is a plus
• Skills: Strong analytical abilities, project management, and effective stakeholder management
• Language: Excellent written and verbal English; additional languages are a plus

Additional Competencies:

• Proficient in managing stakeholder relationships and building cross-functional collaboration
• Strong organizational skills, cultural awareness, and adaptability to work in complex, high-pressure situations
• Must be a team player who works collaboratively and is flexible and open to change

Leadership Skills:

• Set and communicate clear, measurable objectives aligned with HEINEKEN’s vision
• Provide ongoing feedback, recognizing and rewarding high performance, and addressing underperformance effectively
• Foster collaboration, communication, and team development, ensuring succession planning for key roles

“At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up. Cases can be reported to global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline.”

What We Offer: