GCS&L Program Lead - Delivery Excellence

At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of business experts in finance, accounting, data and technology ready to „WOW” the world with our expertise, passion and pride to be GREEN. We act on our values of Passion for consumers & customers, Courage to dream & pioneer, Care for people & planet, Enjoyment of Life, always focused on being ourselves: inclusive, diverse, and open for new challenges.

Your responsibilities would include:

• Executing projects from preparation to stabilization, according to a defined deployment methodology, in time and in budget
• Onboarding (OpCo) project team to project methodology, project management tools and functional content of the project
• Acting as a single point of contact towards the OpCo, liaising with system integrators, software vendors, global product owner and D&T
• Ensuring local business requirements are understood and met, and maximize the value generated
• Carefully managing the tension between local business value, process standardization and process complexity
• Guiding and supporting a group of DBB platform deployment specialist, thus extending Global CS&L into the DBB (Digital Backbone) organization
• Closely linking to the product owner to ensure continuous improvement of the global template
• Continuously improving deployment methodology in liaison with program manager

You are a good candidate if you have:

• Bachelor’s or Master’s degree, preferably in Logistics, Supply Chain or Management or Business Administration
• 8+ years relevant working experience (excellent practical knowledge of distribution operations, especially regarding transportation, fulfillment and route settlement processes in an FMCG context)
• Experience with Shipment Execution, Proof of Delivery and Transport
• Visibility software platforms
• Relevant experience in software deployment projects
• Market to Cash E2E process knowledge, analytical skills, able to communicate and work with relevant SMEs
• Knowledge of Transportation Management, preferably, exposure to Electronic Proof of Delivery (ePOD) and Shipment Tracking and Visibility (RTV)
• Knowledge about working in an agile environment.
• Strong communication skills - both verbal and written.
• Training and project management skills.
• Leadership competencies