Digital Commerce Solution Architecture Manager

Digital & Technology Team (D&T) is an integral division of HEINEKEN Global Shared Services Center. We are committed to making Heineken the most connected brewery. That includes digitalizing and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture. By joining us you will work in one of the most dynamic and innovative teams and have a direct impact on building the future of Heineken!

Would you like to meet the Team, see our office and much more? Visit our website: Heineken (heineken-dt.pl)

At HEINEKEN, we are on a journey to become the best‑connected brewer in the world, with Digital Commerce playing a central role in this ambition. Digital Commerce is responsible for designing, developing and scaling the IT solutions that serve our customers better, faster and smarter across the entire Route‑to‑Consumer ecosystem. After successfully building our software engineering organisation, we are now entering the next stage of our evolution by accelerating the growth of Digital Commerce. We deliver digital products that directly support company revenue while elevating customer experience. Join us in shaping the technological capabilities that power HEINEKEN’s global Commerce strategy.

We are seeking an experienced Digital Commerce Solution Architecture Manager to lead our team of solution architects in shaping the future of our digital commerce ecosystem. In this role, you will bridge business ambition with technical reality, leading a team of approximately 10 solution architects who work across our comprehensive digital commerce portfolio.

You will be responsible for ensuring that business requirements translate into robust, scalable solutions that can be delivered within time and budget constraints. This is a critical leadership position that requires both deep technical expertise and strong people management skills.

The role reports directly to the Senior Director Global Digital Commerce.

Your responsibilities would include:

•  Team Leadership & Management:
  • leading, mentoring, and developing a team of ~10 solution architects supporting enterprise-wide digital commerce initiatives
  • fostering a collaborative, high-performing team culture focused on innovation and excellence
  • managing resource allocation across programs, ensuring architects are optimally deployed based on skills and program needs
  • conducting performance reviews, career development planning, and skills assessment for team members
  • building and maintaining solution architecture standards, best practices, and methodologies
• Solution Architecture & Design:
  • overseeing the development of logical and conceptual solution designs across the digital commerce portfolio, including:
    • B2B eCommerce platforms
    • Sales Force Automation (SFA) tooling
    • Customer and distributor portals
    • Customer service applications
    • Marketing technology and brand sites
    • Digital payments infrastructure
    • Loyalty programs
    • Pricing and promotions engines
  • ensuring solution designs align with enterprise architecture standards and technology strategy
  • reviewing and approving complex solution architecture proposals, providing guidance on technical approach and design patterns
  • identifying opportunities for platform consolidation, reuse, and standardisation across the portfolio
• Cross-Functional Collaboration:
  • partnering closely with Product teams to translate business requirements into technical solutions that deliver measurable value
  • working with Engineering leadership to ensure solutions are feasible, can be built within budget constraints, and align with development capacity
  • collaborating with Program/Project Management to define realistic timelines and identify technical dependencies
  • engaging with Enterprise Architecture to ensure alignment with broader technology roadmaps and standards
  • facilitating architecture review boards and technical governance processes
• Strategic Planning & Delivery:
  • contributing to the digital commerce technology strategy and multi-year roadmap
  • identifying technical risks and dependencies early in the delivery lifecycle
  • driving continuous improvement in solution architecture practices and delivery methodologies
  • monitoring industry trends and emerging technologies relevant to digital commerce
  • balancing innovation with pragmatism, ensuring solutions are both forward-thinking and deliverable.

Technology Stack:

Mandatory to know:

• Diagramming ability, using tools like LeanIX, Visio or Lucid
• Cloud-based Architecture design in Azure, AWS or GCP. Prefer deep Azure Experience
• Distributed computing fundamentals
• Monolithic versus composable architectures

Good to know:

• OpenAPI
• Microsoft Dynamics (CE + F&O)
• Salesforce
• Other B2B or D2C Ecommerce Platforms

You are a good candidate if you have: 

• 8+ years of experience in solution architecture, with at least 5 years in digital commerce or related domains
• 3+ years of people management experience, leading technical teams
• proven track record of delivering complex, multi-workstream digital commerce programs
• experience working in matrix organisations and managing stakeholder relationships across multiple functions
• experience in Consumer-Packaged Goods or other international consumer goods organisation
• experience in consumer goods, retail, or manufacturing industries
• knowledge of headless commerce and composable architecture approaches
• understanding of data architecture, master data management, and customer data platforms
• experience managing distributed or global teams
• Fluent English (written and spoken)
• Based in or willing to relocate to Krakow, Poland.

You are a perfect match if you also have:

• Certifications in enterprise architecture frameworks (TOGAF, Zachman) orcloud platforms (AWS, Azure, GCP).
  
  

At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up. Cases can be reported to global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline.

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