DBB Transition Manager
At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of business experts in finance, accounting, data and technology ready to „WOW” the world with our expertise, passion and pride to be GREEN. We act on our values of Passion for consumers & customers, Courage to dream & pioneer, Care for people & planet, Enjoyment of Life, always focused on being ourselves: inclusive, diverse, and open for new challenges.
We are looking for a DBB Transition Manager. In this role, you will lead the Transition Team deploying DBB in Dubai and be accountable for the overall project planning and progress of a full DBB deployment in the OpCo. This position will be reporting to the Regional Programme Manager. The role is responsible for monitoring, maintaining, and adjusting the project plan based on team deliverables and stakeholder input, while ensuring OpCo activities remain aligned with project objectives. You will manage and coordinate process and technology consultants, report progress, risks, and issues, drive resolution actions, coordinate task dependencies, and establish milestone goals to keep the project on time and within budget.
Your responsibilities would include:
- central coordinating of all transition activities in the assigned OpCo(s) and ensuring OpCos stakeholder alignment and updates, leading the appointed Regional Transition Team members
- ensuring OpCos pre-alignment of deliverables and Tollgate materials as well as defined Tollgate and Exit criteria
- regularly aligning with Regional Programme Manager (for full scale deployment)
- preparing weekly flash reporting to Programme Leadership Team (PLT) following the standard set by the PMO and actively participating in selected LT meetings
- providing the periodic measurement of plan versus actual with variance analysis
- tracking, monitoring and reporting on the project status (percentage complete vs costs expended; hours remaining, etc.)
- continually monitoring scope frame, budget and risk, acting as a watchdog for scope creep or scope changes
- credibly bringing a solid understanding of the Programme’s objectives and expectations to the OpCo, ensuring all deliverables for each Transition Phase are completed on time in full (OTIF)
- together with the OpCo Transition Manager, creating the OpCo Transition Plan and coordinating the sign-off process
- driving and monitoring the closure of the gaps identified during the Fit to Standard phase
- coordinating testing – End to End and User Acceptance Test (planning, organisation, test scripts) and training (planning, organisation, adaptation of the material)
- guiding adequate and complete handover to Business as Usual
- managing project resources to assure maximum efficiency and effectiveness, providing timely and forward-looking resource requirements
- recognising change management issues and risks at their earliest introduction, developing recommendations and mitigating strategies
- ensuring that the OpCo BPO organisation is set up and that PPIs are monitored and acted upon
- performing or supervising all communications reporting, including status reports and updating e-mails or memos to the Regional Programme Manager, Manager DBB Standing Organisation, Regional PLT, Central programme team, providing input into senior stakeholder communication.
You are a good candidate if you:
- have 8-10 years of experience in complex projects in an international environment, preferably in cross-functional programmes and/or ERP implementation
- possess strong management and communication (verbal, written, and presentation) skills
- combine conceptual understanding with practical judgement
- build strong relationships and collaborate effectively with all levels of the organisation
- take calculated, well-thought-through risks
- are proactive in identifying and solving problems/issues
- have good organizational skills
- are flexible and adaptable, able to work in ambiguous situations, dealing with complexity and time pressure.
At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up. Cases can be reported to global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline.
#LI-HYBRID
Job Segment:
BPO, ERP, Network, Change Management, Manager, Operations, Technology, Management