D&T Lead - Global Planning
Digital & Technology Team (D&T) is an integral division of HEINEKEN Global Shared Services Center. We are committed to making Heineken the most connected brewery. That includes digitalizing and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture. By joining us you will work in one of the most dynamic and innovative teams and have a direct impact on building the future of Heineken!
Would you like to meet the Team, see our office and much more? Visit our website: Heineken (heineken-dt.pl)
The D&T lead is from D&T side E2E responsible for the business platforms and digital products in the respective Technology stack (BlueYonder, FuturMaster, Infor and/or AIMMS). This means she/he co-drives the Develop, Deploy and Run activities for these platforms and products together with Global Supply Chain.
Your responsibilities would include:
- co-creating with the Product Owner(s) the Product Roadmap and make sure specific technical features/stories (technical debt, integration architecture, security elements) get the right priority
- pro-actively identifying and resolving impediments between Product Teams to make sure the E2E flow works
- keeping a holistic view on the overall Digital Backbone and making sure the Business Platforms and Digital Products integrate seamlessly
- scouting for innovations in- and outside HEINEKEN and inspiring Product Owner and Product Teams to experiment and scale
- shaping with the Manager Transformation and Growth and Product Owner(s) the OpCo deployment roadmap for the platforms and products
- making sure the product teams are staffed with the right quality and quantity of experts from D&T (incl. PM’s and scrum masters) and partner(s)
- supporting Product Teams in identifying and resolving impediments as part of the deployments
- responsibility for the technical support of the Business Platforms and Digital Products
- responsibility for the financial management of the solution, including budgeting, contracting, monthly financial bookings and cross charging to Operating Companies
- organising and preparing quarterly Partner Boards and monthly Service Reviews according to the agreed standards
- tracking partner performance via defined KPIs and challenging them to continuously improve their performance
- aligning with the partners on contracting for SAAS/licenses, support and professional services
- making sure the right quality and quantity of partner experts are being allocated in line with the roadmap and budgets.
You are a good candidate if you have:
- Master’s degree in Technology or equivalent
- 5-10 years experience in similar position
- Certified Agile Professional
- Pre: service management (ITIL)
- excellent written and verbal English.
Job Segment:
Supply Chain, Supply, Technical Support, Network, Operations, Technology