Chapter Lead Master Data Management

Digital & Technology Team (D&T) is an integral division of HEINEKEN Global Shared Services Center. We are committed to making Heineken the most connected brewery. That includes digitalizing and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture. By joining us you will work in one of the most dynamic and innovative teams and have a direct impact on building the future of Heineken!


Would you like to meet the Team, see our office and much more? Visit our website: Heineken (heineken-dt.pl)
This role is part of the Data Management Department, being a part of Digital & Technology Global Team (D&T) of HEINEKEN International. The purpose of this role is to act both as a line manager for chapter members as well as the thought leader for the chapters’ area of expertise. The aim of the chapter is to ensure the effective management and governance of master data across the organization, ensuring it is accurate, consistent, and align with the Business needs. The Chapter provides the expertise and leadership required to deliver a unified approach to master data management, supporting business objectives while ensuring data is properly governed, maintained, and leveraged for the enterprise.


Your responsibilities would include:

• working hand–in–hand with Product Owner and Product Team on the Product E2E Lifecycle assuring the Chapter efforts are aligned with the product Roadmap ad business priorities 
• leading and mentoring a cross-functional chapters of up to 12 focused on implementing and evolving the master data management product
• defining and tracking Chapter’s goals and supports the members in their skills development
• ensuring the right skill set is on place by facilitating recruitment, onboarding and fit-to-goal capabilities in the Chapter
• advancing the growth of chapter members by coaching, mentoring, giving guidance /feedback on the domain specific expertise of the chapter
• fostering a collaborative, results-oriented culture with a focus on continuous improvement
• ensuring the standard wow are designed and in place followed by all the Chapter members
• monitoring and managing Chapter’s resources for optimal allocation across different Domains and Product development
• managing external resources acquired to support Chapter in delivering product functionalities and quality 
• partnering with Product Owner to ensure most efficient value chain improvements to business 
• partnering with Architecture to ensure products are developed in a robust, secure and consistent manner that is within the right architectural guidance
• depending on the Chapter size might be also involved in operational activities
• responsibility for Chapter personal costs (including 3rd parties additional FTE based resources)
  
  You are a good candidate if you have:
• Bachelor/master's degree in Data Management, Computer Science, Information Systems, Business Analytics, or a related field
• 10 years of relevant in the data related field, with several years of managerial experience
• strong hands-on experience in the implementation, configuration, and management of MDM platforms (e.g., SAP MDM, Informatica MDM, Oracle MDM, or similar), including integration with back-end systems (e.g. ERPs) and and with front-end business processes (e.g. Vendors self-registration, Customer self-registration etc.)
• experience with Dev/Ops management
• understanding of test management methods and techniques
• ability to set the objectives for, coordinating activities and evaluate consistently the performance of system integrators (e.g. IBM and HCL) 
• proven ability to innovate processes and technologies considering the resources available and the ability of the organisation to absorb the changes
• familiarity with budget and accounting management
• proven ability to collaborate and influence business stakeholders, technical teams, and senior leadership to align MDM processes with business needs and organizational goals
• proficiency in Master Data Management solutions 
• knowledge of data modelling, data integration and data migration techniques and best practices
• excellent coaching, mentoring, and team-building skills
• ability to shape and deliver role model HEINEKEN behaviours 
• excellent communication skills (both verbal and in writing): ability to communicate well with technical and non-technical stakeholders on different levels of seniority 
• expertise in leading organizational change and managing resistance, ensuring smooth transitions in MDM implementations and the adoption of new processes 
• drive a culture of continuous improvement and operational efficiency within the MDM function, ensuring the team remains responsive to changing business needs and technological advancements.
  
  Nice to have:
• Practical knowledge of Tibco/EBX and Mendix
  
  At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up. Cases can be reported to global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline.
  

  
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