Chapter Lead Data Insights and Serving

Digital & Technology Team (D&T) is an integral division of HEINEKEN Global Shared Services Center. We are committed to making Heineken the most connected brewery. That includes digitalizing and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture. By joining us you will work in one of the most dynamic and innovative teams and have a direct impact on building the future of Heineken!

Would you like to meet the Team, see our office and much more? Visit our website: Heineken (heineken-dt.pl)

This role is part of the Data Management Department, being a part of Digital & Technology Global Team (D&T) of HEINEKEN International.
The purpose of this role is to act both as a line manager for chapter members as well as the thought leader for the chapters’ area of expertise.
The aim of the chapter is to deliver end to end Data Insights for the entire Data Management Department as well as develop, maintain the capability to provide access to data in a controlled, scalable and timely manner.

Your responsibilities would include:

• working hand–in–hand with Product Owner and Product Team on the Product E2E Lifecycle assuring the Chapter efforts are aligned with the product Roadmap ad business priorities
• line management: leading and mentors a cross-functional chapters of up to 12 focused on implementing and evolving the data serving product as well as the delivery of relevant and actionable data insights
• people and capabilities development: defines and tracks Chapter’s goals and supports the members in their skills development
• ensuring the right skill set is on place by facilitating recruitment, onboarding and fit-to-goal capabilities in the Chapter
• advancing the growth of chapter members by coaching, mentoring, giving guidance /feedback on the domain specific expertise of the chapter
• performance improvement: fostering a collaborative, results-oriented culture with a focus on continuous improvement
• ensuring the standard of WoWs and designed and in place followed by all the Chapter members in relation to growing and maturing the capability of Data Serving as well as the Data Insights
• monitoring and manages Chapter’s resources optimal allocation across different Domains and Product development
• managing external resources acquired to support Chapter in delivering product functionalities and quality
• partnering with Product Owner to ensure most efficient value chain improvements to business
• partnering with Architecture to ensure products are developed in a robust, secure and consistent manner that is within the right architectural guidance
• depending on the Chapter size might be also involved in operational activities.

You are a good candidate if you have:

• Bachelor/Master's degree in computer science, Telecom, Electronics or other related studies
• 10 years of relevant in the data related field, with several years of managerial experience
• required work experience in field of expertise: Data Serving, access and querying solutions. Proven expertise in Low Latency data serving technologies and ability to handle multi-format data sets. Knowledge of data governance frameworks and standards. Ability to develop actionable data insights. Understanding of legal and compliance regulations
• proven ability to work effectively with cross-functional teams/chapter, particularly with product owners, technical teams, and business stakeholders.

You are a perfect match if you also have:

• practical knowledge of Collibra and Databricks
• ability to implement best practices for managing data serving and access. Basic security implementations, metadata management, business glossaries, and data definitions project management, change management
• proficiency in data management and data serving technologies, or other data tools may be required
• design thinking or other end user oriented best practices developing actional insights
• experience in implementing or managing metadata management systems is a plus
• excellent coaching, mentoring, and team-building skills
• ability to shape and deliver role model HEINEKEN behaviours
• excellent communication skills (both verbal and in writing): ability to communicate well with technical and non-technical stakeholders on different levels of seniority.

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