Business Solution Consultant DtW
Date: Apr 21, 2026
Location: Kraków, PL, 31-323
Company: HEINEKEN
At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of business experts in finance, accounting, data and technology ready to „WOW” the world with our expertise, passion and pride to be GREEN. We act on our values of Passion for consumers & customers, Courage to dream & pioneer, Care for people & planet, Enjoyment of Life, always focused on being ourselves: inclusive, diverse, and open for new challenges.
Join HEINEKEN's largest Transformational Program, the Digital Backbone (DBB) is HEINEKENs new technology landscape, consisting out of two layers: the Digital CORE - one single lean ERP that will record all our financial & primary transactions in a standardized way and the Business Platforms - industry standard solutions that will be seamlessly integrated into the Digital CORE. Together, these two layers cover all end-to-end functionalities in our business.
We are looking for a Business Solution Consultant who will be responsible for designing processes in the DtW (Demand to Warehouse) domain within the DBB programme, leveraging supply chain expertise across planning, production, quality, packaging, maintenance, warehousing, and transportation.
Your responsibilities would include:
- working closely with the Solution Design, Technology, Data and Controls workstreams of DBB Programme, in the delivery of an integrated solution; contribute to the management of interdependencies across workstreams
- working closely with the Global Standing Organisation and the Global Supply Chain Functions to incorporate the Functional standards and capabilities into DBB design, and with the respective Product & Platform owners to ensure an effective end-to-end solution, including the orchestration of transactions across Business Platforms
- building relationships with OpCo Supply Chain teams to create engagement, improve the design and transfer understanding of the solution to the ultimate user base
- ensuring the designed solution is fit for purpose and effectively tested from a functional and user perspective
- working closely with the Business Change team to ensure the changes are effectively delivered and supported post-Go Live for the Pilot OpCos. This would include helping to design and deliver training, overseeing development of Standard Operating Procedures and supporting other transition tasks as required.
You are a good candidate if you have:
- 5–8 years of relevant experience
- demonstrated experience in at least one Supply chain area such as planning, production, quality, packaging and maintenance, warehousing and transportation
- exposure to cross-functional projects in an international environment
- experience in large-scale business transformations preferably in the area of technology implementation
- process end-to-end oriented thinking
- a combination of analytical and conceptual thinking
- SAP knowledge (as a plus)
- key leadership expectations: shape, connect, deliver and role model HEINEKEN behaviours
- communication skills: communicates through understanding, influencing and/or serving others and requires more than facts to win arguments and influence others
- excellent active listening skills
- other skills: strong in stakeholder management and in relationship building and collaboration at all levels of the organisation; good organisational and planning skills; strong cultural awareness and versatility in styles, must be a team player and able to work collaboratively with and through others, flexible and adaptable; able to work in ambiguous situations, dealing with complexity and time pressure.
At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up. Cases can be reported to global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline.
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