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Business Analyst for Celonis (Process Mining)

The Business Analyst for Celonis (Process Mining) is primarily focused on the deployment of the Process Mining capability in HNKs Operating Companies (OpCos). The Business Analyst Process Mining works closely with the Global Process Mining Expert(s) and OpCo stakeholders to enable the OpCo to realize business value with Process Mining.


Must have:

  • At least 3-4 years of experience in Finance/Accounting in SSC/BPO environment
  • Minimum of 2-3 years of experience in Finance function (PtP and/or OtC)
  • Bachelor/Master’s degree in Finance or other related studies
  • End to end understanding of finance processes
  • Ability to understand the end-to-end process strategy and the application to the tasks and responsibilities of this position and explain them to the relevant stakeholders
  • Proven experience with exposure to multiple tools and familiarity with an ERP system
  • Strong analytical skills
  • Strong and effective communication and presentation skills, strategic thinking, effective time management
  • Ability to communicate well with technical and non-technical stakeholders.

Nice to have:

  • HEINEKEN experience, OpCo experience, OpCo network
  • Knowledge of project management methodology (P3M, PMP, Prince, Agile or equivalent)
  • Proven contribution to process improvement/standardization project as a project member, with specific examples
  • Experience in conducting trainings.

Key responsibilities:

  • Identifying training needs and providing the appropriate trainings for end users (leveraging on existing e learning materials)
  • Ensuring appropriate user (role) access setup in the system
  • Executing first round of tests before handing over to end users
  • (Co-)facilitating multiple workshops on value framing, process discovery, process conformance and process improvement
  • Supporting the OpCo on finding, measuring and prioritizing value cases with process mining
  • Supporting the OpCo in shaping their demand for process mining, scaling up use-cases leveraging on existing applications and dashboards
  • Monitoring the activity and adoption of the product during the project, and actioning accordingly
  • Ensuring adequate hand over to Business as Usual (BAU)
  • First line support for all technical and functional queries during the deployment (collaborating with the rest of the product cycle/team)
  • Improving our deployment methodology and communication materials.

Job Segment: Business Analyst, Network, BPO, Business Process, Technology, Finance, Operations, Management

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