Business Analyst (for BlackLine Cloud)

At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of business experts in finance, accounting, data and technology ready to „WOW” the world with our expertise, passion and pride to be GREEN.We act on our values of Passion for consumers & customers, Courage to dream & pioneer, Care for people & planet, Enjoyment of Life, always focused on being ourselves: inclusive, diverse, and open for new challenges.

The Business Analyst role is primarily focused on the deployment of BlackLine BSAR solution as common a platform in the Operating Companies (OpCo). The Business Analyst will be responsible for supporting the implementation of BlackLine BSAR in Operating Companies in scope of Digital Backbone Programme, as a Subject Matter Expert.

Your responsibilities would include:

• ensuring the implementation of BlackLine BSAR based on the HEINKEN Enterprise Process Model (HEPM)
• assisting in performing “as is” analysis during Solution Identification (SOL-ID) phase
• providing expert knowledge in BSAR process
• collecting required information for the Change Impact analysis and facilitating impact analysis execution and resolution
• assisting in successfully closing of gaps between “as is” and “to be” situation
• developing User Acceptance Test (UAT) scenarios and test scripts
• preparing test data for UAT performance. Executing first round of tests before handing over to end users for UAT
• coordinating testing cycle (authorizations, UAT, end to end tests, regression testing)
• reporting back on defects detected during the testing and coordinates defect resolution
• identifying training needs, creating / updating training materials and conducts trainings for end users
• providing inputs for Toll Gate decks (milestones)
• logging risks and issues that appear during configuration, training or other activities and following through on resolution of those issues
• performing analysis during Ramp-up phase and proposes corrective actions
• validating SLAs/KPIs/PPIs
• developing and coordinating communication materials related to New Ways of Working
• identifying improvement opportunities and integrating best practices for future resolution
• capturing lessons learned and best practices from each implementation and integrating them into future impact resolution/improvement roadmaps
• maintaining system until Business as Usual (BAU) support is established
• ensuring adequate hand over to Business as Usual (BAU) after Stabilization phase and collaborating with Global Key user(s).

You are a good candidate if you:

• have excellent understanding of end-to-end BSAR process
• have knowledge within SAP RtR Finance processes and data reconciliation
• are self-learner and you have explorer mind-set
• are passionate about quality and details
• are proactive and solution oriented
• have strong analytical skills
• have strong and effective communication and presentation skills, strategic thinking, effective time management
• have change management and stakeholder management experience
• are able to communicate well with technical and non-technical stakeholders
• have English language skills on a fluent level.

You are a perfect match if you also have:

• experience with implementation of BlackLine BSAR solution
• OpCo experience, OpCo network, HEINEKEN experience
• Shared Services/ Global Business Services (GBS) experience
• knowledge of project management methodology (P3M, PMP, Prince, Agile or equivalent)
• proven contribution to process improvement/standardization project as a project member, with specific examples
• experience in conducting trainings.

What we offer: