Agile Coach

Digital & Technology Team (D&T) is an integral division of HEINEKEN Global Shared Services Center. We are committed to making Heineken the most connected brewery. That includes digitalizing and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture. By joining us you will work in one of the most dynamic and innovative teams and have a direct impact on building the future of Heineken!  

Would you like to meet the Team, see our office and much more? Visit our website: Heineken   

The Agile Coach is the ambassador for the Agile Way of Working and helps Scrum Master’s, Product Owners, Portfolio Owners and Team Members with delivering the functionality, increasing productivity and implementing improvements. He or she is part of team Agile Way of Working. The Agile Coach provides training, coaching and learning-on the-job in order to improve value delivery of the Organization. She or he improves ways of working in the portfolio and cross-portfolio collaboration working closely with Portfolio Owners and Leadership Team. 

Your responsibilities would include:  

• leading the desired culture change to create a maximum performance in every respect  

• pointing out bottlenecks in the way of working and coaching organization on how to improve in order to increase effectiveness  

• demonstrating strong knowledge of and background with Agile concepts and scaled Agile frameworks 

• working with senior stakeholders on improving ways of working in organization 

• providing transparency with data to enable data decision making  

• introducing metrics that helps portfolios and teams to increase their effectiveness 

• facilitating, coaching and guiding cross-portfolio improvements  

• coordinating activities between teams cross- portfolio  

• enabling and stimulating an environment for providing and asking continuous feedback by acting as a role model  

• developing the Agile skills of the Product Owner, Scrum Masters, Portfolio Owners and LT members 

• educating colleagues (employees at all levels) on Agile principles  

• providing training sessions and teaching valuable skills that lead toward the organization-wide of Agile methodologies  

• using techniques that increase collaboration, predictability, transparency and promote a culture of experimentation and innovation  

• embodying the Agile principles and lead by example  

• sharing experiences and best practices with D&T and the business  

• training Portfolio teams and coach them on a consistent and proper application of the HEINEKEN way of working  

You are a good candidate if you have:  

• more than 6 years’ experience as a Scrum Master in large organization or Agile Coach; further several years of experience in an IT environment  

• excellent coaching skills: listening, motivating, observing  

• excellent communication skills (both verbal and in writing)  

• collaborating attitude, showing courage, taking responsibility  

• strong knowledge of Agile frameworks and practices and able to teach others  

• proven training, coaching and change management experience  

• SDLC knowledge in practice  

• CI/CD practical knowledge 

• Technical background (software engineer / tester) with experience in working in Agile team as a team member 

• Proven experience in working with Senior Stakeholders 

• Bachelor/Master’s degree  

At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up. Cases can be reported to global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline.

We offer: