Sales Supervisor

Measures of success:

• Driving Sustainable Channel growth (%) by implementing programs effectively in the market through excellence outlet execution
• Driving digital (B2B…) performance in assigned area/team with close collaboration with relevant stakeholders
• People development: managing team performance through addressing high performer and low performer, developing team capability through people development tools.

Purpose of the job

Ensuring optimal business performance in assigned area through managing excellence execution and winning through the team/people.

Key Accountabilities: 

Operations Management 

• Ensure the successful achievement of sales targets for oneself and assigned teams.
• Ensure the quality of work (speed, focus, aggression) implemented by Sales Supervisors and Sales Representative with high productivity and cost efficiency.
• Ensure correct communications, sales execution, and monitoring based on guidelines for all outlets in the assigned territory.
• Effectively manage sales personnel in assigned area to ensure agreed deliverables are achieved.
• Work closely with line manager and distributor management team by providing insights, observations and recommendations to improve both agents’ and sales team’s the service at the outlet level.
• Sales performance reviews by using appropriate tracking and performance measuring tools and take efficient corrective actions to address underperformances and improve service levels at outlets.
• Engage and work with various stakeholders for result improvements.

Business Development

• Work with sales operations manager and channel head in identifying business opportunities/threats in the assigned territory through data collection, analysis, market and competitor trends.

People Development

• Drive progressive mindset, performance driven, engaging and open-minded attitudes.
• Develop capability and desired culture for team and individuals through role-modelling, coaching, mentoring and other necessary means of people development tools.

Key Knowledge and Experience: 

• Higher Degree in Business Administration, Marketing, Sales.
• 2+ years in consumer goods industry
• 2+ years in sales/marketing for both on strategic planning and executions
• 2+ years managing sales operations