Sales Supervisor

Measures of success:

• Driving Sustainable Channel growth (%) by implementing programs effectively in the market through excellence outlet execution
• Driving digital (B2B…) performance in assigned area/team with close collaboration with relevant stakeholders
• People development: managing team performance through addressing high performer and low performer, developing team capability through people development tools.

Purpose of the job

• Ensuring optimal business performance in assigned area through managing excellence execution and winning through the team/people.

Key Accountabilities: 

Operations Management

• Ensure the successful achievement of sales targets for oneself and assigned teams.
• Ensure the quality of work (speed, focus, aggression) implemented by Sales Supervisors and Sales Representative with high productivity and cost efficiency.
• Ensure correct communications, sales execution, and monitoring based on guidelines for all outlets in the assigned territory.
• Effectively manage sales personnel in assigned area to ensure agreed deliverables are achieved.
• Work closely with line manager and distributor management team by providing insights, observations and recommendations to improve both agents’ and sales team’s the service at the outlet level.
• Sales performance reviews by using appropriate tracking and performance measuring tools and take efficient corrective actions to address underperformances and improve service levels at outlets.
• Engage and work with various stakeholders for result improvements.

Business Development

• Work with sales operations manager and channel head in identifying business opportunities/threats in the assigned territory through data collection, analysis, market and competitor trends.

People Development

• Drive progressive mindset, performance driven, engaging and open-minded attitudes.
• Develop capability and desired culture for team and individuals through role-modelling, coaching, mentoring and other necessary means of people development tools.

Key Knowledge and Experience

• Higher Degree in Business Administration, Marketing, Sales.
• 2+ years in consumer goods industry
• 2+ years in sales/marketing for both on strategic planning and executions
• 2+ years managing sales operations