Compliance Officer

Purpose of the job: 

With the implementation of Principal-Agent business model in Cambodia, our Finance department is currently looking for committed Compliance Officer(s) ensuring smooth implementation with all of our agents and distributors nationwide.

Key Accountabilities: 

Agent Relationship Management

• Proactively work with Distributor Management, Sales and Analytics and Finance teams to fully understand and implement the policies and other key accountabilities set.
• Ensuring that regular deliverables are completed and communicated to the right stakeholder, ensuring the highest quality and accuracy of these deliverables.
• Effectively support the agent/distributor’s owner to fully be fully aware of Heineken Cambodia’s policies and procedures, to ensure delivery of expectations as set-forth in the agreement
• Provide and ensure on-time communication for any further updates to be informed to all the distributors and vice versa.
• Communicate and work with Agents/Distributors on identified points for improvements and Company policy and stock management updates

Controls Monitoring 

• Check Agent/Distributors warehouse operation quality and data accuracy
• Conduct physical regular and surprise stock count and ensure stocks at agent’s warehouse matched with stocks recorded in DIS system.
• Perform sample testing and review stock movement against the system data, and review the stock advance and stock advance clearance as well.
• Review and release gratis, sales return and gratis return requested by agent
• Check RPM and other company assets at the agent’s/distributor’s warehouse/office

Continuous Process Improvement    

• Driving a culture of continuous improvement, by benchmarking with other Opcos, and innovation. P&CI builds process improvement capabilities through training and providing relevant guidance and materials.
• Responsible for supporting the Opco management in delivering process improvement initiatives, monitoring and reporting, outcomes of the processes for all the agents.
• Embeds a process improvement culture, drive process and control improvement and realise benefits.

Compliance Management

• Update regularly the Compliance Supervisor on any arising issues of the assigned warehouse and ensure end-to-end communication with no leakage information.  All issues should be log in the central location and needs to remediate timely.
• Participate in monthly meeting(s) and other required trainings set forth for the team and the organization.

Key Knowledge and Experience: