eB2B Area Growth Manager (HCM)

JOB DESCRIPTION:

• eB2B deployment, acquisition and retention

(right) Outlet selection and customer onboarding/ acquisition.
• Deployment and perfect execution of eB2B programs and solutions
• Help to onboard and guide (new) customers and troubleshoot initial issues during go-live and scale up. Ongoing provide feedback from customer and sales to eB2B team to keep winning with eB2B with customer centric solutions
• Help to onboard new distributors and streamline their processes to drive adoption and stickiness.
• Leading sales, DDT & distributor collaboration & engagement and operation plan to develop coverage proposal
• Deep analysis and market intimacy to identify I&O of the regions in terms of operations and growth
• Deploy Expansion coverage to unlock the market grip of Sub D – outlet

• Develop Business and support on sales growth in assigned region - Includes a data driven way of working

Deep understanding of RTM to unblock issues and identify opportunities with distributors, sub-d, outlets and sales team

• Build new initiatives to drive growth & sales effectiveness through eB2B
• Work closely with deployment teams, users and administrators to optimize flow of information through the platforms and online/offline touchpoints
• Daily market observation with deep understanding on other eB2B players
• Develop regional specific online eB2B campaigns that support offline & online sales growth
• Building new data views to support the business and data driven mindset amongst sales
• Identify performance of eB2B and identify opportunities to grow online revenue in close collaboration with BI
• Deep analysis and market intimacy to identify I&O of the regions

• Adoption & Change managemen

• Drive Sales team digital engagement, education, and involvement
• Continuously capture feedback of sales team

• Ensure that eB2B adds value to sales team daily operations; feedback and drive initiatives in eB2B programs to develop

• Drive data driven way of working sales, using eB2B data to unlock insights and growth

• Customer Centricity

Capture customer painpoints and share back to eB2B and D&T team to continuously drive retention, and customer satisfaction

JOB REQUIREMENTS

Qualifications:
• Bachelor or Master degree, preferably in business
• 6 years working ( commercial FMCG ) of which at least 2 years in sales
• HVN Sales field experience is the plus
Experience / skills required:
• Deep understanding of RTM & strong background in sales field, sales operation
• Excellent communication skills
• Negotiation’s skills

Language(s):
• Vietnamese
• English

Functional Competencies:
• Negotiations skills
• Analytics skills (working in Excel SQL)