[Temp 9 month] People Services Operation Executive

Job Description:

The People Services Operation Executive ensures the effective administration of HR policies, procedures, and practices, contributing to a positive employee experience and compliance with regulatory requirements.

Roles & Responsibilities:

1. HR Administration:

• Oversee day-to-day HR operations, including employee records, HRIS data integrity, and benefits administration.
• Process employee life cycle events such as onboarding, staff promotion, transferring, and offboarding.
• Be Tier 1 to manage and respond to HR-related inquiries/request and provide guidance to employees on HR policies and procedures.

2. Process Improvement:

• Identify opportunities for streamlining HR processes and enhancing operational efficiency.
• Develop and implement HR policies and procedures in collaboration with HR leadership.
• Assist with the integration of HR systems and tools.

3. Compliance and Reporting:

• Ensure HR process executions are in compliance with local law and company regulations.
• Prepare and maintain HR reports, metrics, and documentation as required.
• Assist with audits and compliance reviews.

4. HR Projects:

• Participate in and contribute to HR projects and initiatives as needed.
• Support People team in special projects and tasks.

Required Skills:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• At least 3 years of experience in HR operations or a similar role.
• Proficiency in speaking and writing English
• Proficiency in HRIS systems and Microsoft Office Suite (Excel, Word, PowerPoint). Experience in SuccessFactors is a plus.
• Strong understanding of HR policies, procedures, and employment laws.
• Good communication and interpersonal skills.
• Ability to handle confidential information with discretion.
• Possess excellent customer service and good collaboration with other teams.