Title:  Customer Development Executive - Stoke on Trent - HEINEKEN

Customer Development Executive – Stoke on Trent

Function: On-Trade
Location: Field Based – Stoke on Trent

Salary: C£31,000 base depending on experience, plus full benefits listed below.

Contract: Permanent

Closing Date: 2nd May 2024

As the nation’s leading pub, cider and beer company and the name behind a host of brilliant brands, we’re looking for equally brilliant people to help us on our journey to building a better future.

Part of building a better future is supporting our pubs, ensuring they have the right brands in the right outlets at the right price. This would be impossible without gold star colleagues who are experts in all things business development.  

There’s so much more to HEINEKEN than meets the eye and right now, we’re looking for a Customer Development Executive in Stoke on Trent covering Stoke, Derby, Crewe, and Leicester!

About the role
Reporting to the Customer Development Director, this exciting role involves dynamic collaboration with team members and influential stakeholders.  You’ll support the achievement of developing a profitable market share and increasing the availability & appeal of our brands to consumers. The core of the role focuses on driving incremental net distribution by retaining the current brand footprint and unlocking incremental opportunities, ensuring that our iconic beers and ciders find their way to consumers through the best pubs and bars in the region.

The Customer Development Executive will activate key brand platforms, campaigns and events across relevant outlets in the patch. You’ll work closely with our national and indirect team to deliver tactical activity in current accounts and help execute new opportunities.

Relationships here are key and you’ll need to develop and maintain a high profile within your geography by building a strong network of customers and contacts with regular meetings to build a continuous pipeline of new opportunities. And, with quality never far from our minds, you’ll lead conversations with your customers to ensure that every consumer has an exceptional experience

So, what will you be doing? Here’s some of the key accountabilities;

• Prioritising calls to strategically important accounts, spending time where maximum impact can be gained.
• Sell our iconic brand propositions to outlet decision-makers with passion – ensuring alignment with the outlet type and brand positioning.
• Identify appropriate outlets for marketing activity and deliver brilliant execution of promotional campaigns.
   

We sponsor some fantastic events that you may have heard of, such as the UEFA Champions League, Champion’s Cup Rugby, UEFA Women’s Euros and Formula 1. Plenty to get involved in!

Who we’re looking for
This role is fast-paced and requires flexibility in its approach. You’ll need to adapt your selling style and tools according to the customer and channel. This can be done by building quick, quality relationships with customers.

We need someone with a real passion for brands, able to story tell and discuss our portfolio with the enthusiasm it deserves.

If you have;

• Excellent communication skills and strong interpersonal skills with the ability to get on with people from all walks of life
• An appetite to learn and grow
• Experience of delivering against targets
• Brand selling experience
• Commercial acumen and negotiating skills
   

Experience in pubs and beer isn’t essential for this role and we actively encourage people with a passion for excellence in execution in any industry to apply!
 
Our Benefits
As part of the team, along with your salary, you’ll also receive;

• An annual bonus
• Company Car
• Meal and Broadband Allowance
• Company funded Private Medical Healthcare
• Double matched pension (up to 10%)
• 35 days holiday
• A monthly case of our delicious ciders and beers! (low and no alcohol options available)
• Comprehensive Opportunities to develop.
   

You’ll also get the opportunity to get involved with one of our colleague networks where groups of colleagues from all over the business work together to ensure we’re always working towards being a diverse and inclusive company.

The Application
If you like what you’ve read and want to explore this opportunity further, please apply as soon as possible. We may close vacancies early when we receive significant numbers of applications, so don’t delay!

If you need any adjustments made to support your application, for example, if you require information in different formats, or if you have any accessibility issues, then we’re more than happy to review our processes – please feel free to get in touch with us at recruitment@heineken.co.uk.

In all likelihood the ideal candidate for this role won’t meet every single requirement in this advert we all need the opportunity to grow and develop in the role.  We understand some applicants are less likely to apply to jobs unless they feel they meet every single qualification. The team at HEINEKEN would encourage you to apply if the advert has piqued your interest rather than ruling yourself out based on any self-limiting beliefs. You never know, you may be exactly what we’re looking for!

Who We Are
We’ve 150 years of brewing history and are proud of this legacy. Yet we’re sure our best days are ahead of us. Every one of our colleagues has a role to play as we dream big, set bold ambitions and push the boundaries. We support colleagues on this journey with development opportunities and unique experiences to help them reach their full potential.

Apply today to discover Your Future, Untapped