Title:  Sales Efficiency Executive

Function: On Trade
Location: Tadcaster or Edinburgh - South Gyle then City Centre from May 2025 (the role will require regular travel across the UK) 
Salary: £25,000 - £30,000 depending on experience + performance bonus plus full benefits listed below.

Contract: 12 months Fixed Term Contract
Closing Date: 5th March 2025. Please note, we may close vacancies early where we receive significant numbers of applications, so don’t delay! 

As the UK’s leading pub, cider, and beer business, we’re home to some of the world’s best-loved ciders and beers, and a leading player in the international drinks industry. But there’s so much more to HEINEKEN than meets the eye. 

We have a fantastic opportunity available for a Sales Efficiency Executive to join our team based in either Tadcaster or Edinburgh.

About the role
This is a pivotal role that provides assistance, understanding and guidance to our Front Line Sales (FLS) teams.

In this role, you’ll counsel and coordinate our sales colleagues by assisting the teams to achieve business targets. You’ll be an expert in efficiency, you’ll provide key insight and analysis and help our team maximise their time.

You’ll use data and analytics to understand operational performance and make operational efficiency recommendations to balance workload across the on-trade and route plan that improves efficiency and maximises value. You’ll help guide the teams to follow the correct process to carry out the task required that will enable them to provide the most effective sales service. You’ll take ownership of queries from our colleagues and see them through to resolution where possible.

This role is the backbone of the FLS team, helping them provide the best customer experience possible. You’ll be seen as an extension of the team, valued and reliable, often being asked to attend team meetings.

Who we’re looking for:
The ideal candidate for this role will have previous experience in a customer service environment and will be comfortable working as part of a team. Ideally, you’ll have experience working in a sales organisation and providing influence and support.

If you have;

• A love for data analysis and working with large & complex data sets
• Great stakeholder management skills
• Experience in process management
• Familiar with route planning
• Skilled experience with Excel
• Quality sales support skills

Then this could be your next move!

This is a busy, interesting and varied role which is right at the heart of our business.  As part of an experienced team, you will have lots of support and ongoing training, plus regular feedback in monthly 1-to-1s with your manager.  Your ideas for process improvement are always welcome and there are opportunities for career development which is supported and encouraged.

Our Benefits
As part of the team, along with your salary, you’ll also receive;

• Discretionary Annual bonus
• Company funded Private Medical Healthcare
• Double matched pension (up to 10%)
• 35 days holiday
• A monthly case of our delicious ciders and beers! (low and no alcohol options available)
• Comprehensive Opportunities to develop.

You’ll also get the opportunity to get involved with one of our colleague networks where groups of colleagues from all over the business work together to ensure we’re always working towards being a diverse and inclusive company.

Our ways of working 
This role is office-based, we currently operate a hybrid working framework which allows us to capture the benefits of both working in the office and at home.  For full-time roles, we work a minimum of 3 days in the office – Tuesday, Wednesday and Thursday with Monday and Friday being our work-from-home days.

For Edinburgh based candidates, in May we’ll be moving to a fantastic new office at 6 St Andrew Square – right in the heart of the city centre.

The office is in a great location with excellent public transport links so it’s really easy to get to whether you’re travelling by train, bus or tram!

With a brilliant selection of restaurants, bars, shops and our very own Star Pubs on our doorstep, you’ll be spoilt for choice for extracurricular activities.  And if you fancy catching up after hours with your colleagues, our in-house bar with fantastic views of Edinburgh Castle might just be the spot for you!

We’re looking forward to welcoming you to our new home

The application
If you like what you’ve read and are ready to brew a better career with us, let’s get going! We may close vacancies early where we receive lots of applications, so don’t delay!

If you need any adjustments made to support your application, for example if you require information in different formats, or if you have any accessibility issues, then we’re more than happy to review our processes – please feel free to get in touch with us at recruitment@heineken.co.uk.

Who we are
We’re the world’s most international brewer and the name behind a host of brilliant beers and ciders, from Birra Moretti, to Strongbow, to Cruzcampo and many more.

It’s a fantastic time to join us. We’re leading the way in low and no alcohol innovation, pioneering new technologies to meet our ambitious environmental goals and investing in our pubs to keep them at the centre of their communities.

When you join us, we’ll back you to reach your full potential. You’ll enjoy unique development opportunities, unforgettable experiences and a reward package that goes far beyond the salary you receive.

If you want to hear more about life at HEINEKEN from our colleagues, head over to LinkedIn and check out the hashtag #LifeatHEINEKENUK.

There’s no better place to untap your future. Join us and brew a better career