Title:  Head of Internal Communications, HEINEKEN

Head of Internal Communications

Function: Corporate Affairs
Location: Edinburgh (St Andrew Sq) or London (Oxford Circus)
Salary: £75,000 - £85,000 base depending on experience + performance bonus + plus 15% of base salary as a benefits allowance plus full benefits listed below.

Contract: Permanent

Closing date: 14th August 2025 Please note, that we may close vacancies early when we receive significant numbers of applications.

As the nation’s leading pub, cider and beer company and the name behind a host of brilliant brands, we’re looking for equally brilliant people to help us on our journey to building a better future.

We’re looking for someone who’s as ready to evolve for the future as we are. If you’re ready to brew a new career, apply for our Head of Internal Communications role today.

About the role
Reporting to the Corporate Affairs Director, this senior role plays a pivotal role within HEINEKEN UK’s Corporate Affairs leadership team. As Head of Internal Communications, you’ll work closely with the UK Managing Director, the UK Management Team (UKMT), and senior leaders across the business.

You’ll act as a trusted advisor, guiding and delivering the internal communications strategy to support our growth agenda. Your focus will be on building connection to our purpose, values and strategy, and creating a culture of collaboration and belonging.

You’ll build strong colleague engagement through strong storytelling, smart use of formats and technology, and a growing network of internal advocates. You’ll shape our corporate narrative and tone of voice, provide strategic communications counsel to senior leaders, and lead effective communication through change programmes. You’ll also keep evolving our plans and channels using data, feedback and industry best practice.

You’ll directly manage and mentor a team of three communications colleagues, creating an environment focused on delivery, while encouraging collaboration, excellence and upskilling across all communications disciplines, including digital and analytics. As a people manager, your role is to motivate, support, develop and guide your team, keeping them focused on the key levers that drive a winning culture.

This is a fantastic opportunity to shape this high-impact role that puts you at the centre of how our people feel, think and act.

Other key accountabilities include:

• Strategy & Narrative: Develop and implement a joined-up internal comms strategy that builds trust, clarity and connection. Use clear storytelling to link colleague contributions to business strategy and bring our values to life.
• Leadership Engagement: Shape and deliver UK leadership comms. Support the UK MD and UKMT with impactful messaging and run a structured programme of engagement activities to build trust and visibility.
• Change & Transformation Comms: Work with the People team, Transformation Office and functional leads to plan and deliver proactive, well-managed change comms for business transformations – ensuring clear rationale, messaging and execution.
• Content & Campaigns: Lead our internal corporate content strategy. Coordinate timely communications across business, brand and people stories, including Brew A Better World and our charity partnership with Marmalade Trust.
• Channels & Events: Build and maintain an effective comms ecosystem, using the right channels to reach office and non-office colleagues. Deliver engaging events (Townhalls, roadshows, Leadership Forums), using tech to increase reach and participation.
• Crisis & Issue Readiness: Support crisis and issue comms planning and training, working closely with the Head of External Comms to maintain protocols and readiness across teams.
• Measurement & Innovation: Use data and feedback to measure impact and continuously improve. Explore the use of AI, user-generated content and digital tools to boost effectiveness and engagement.

Who we’re looking for
We’re looking for a confident, commercial and credible senior communications leader with at least 5 years’ experience in a senior internal comms role. You’ll have operated at leadership level, led teams, and built strong relationships with senior stakeholders across the business.

You’ll bring a strong track record of designing and delivering internal communications strategies in complex organisations, including during periods of significant change such as restructures, business transformations or M&A activity. You’ll understand how to align communications with business goals, using your business acumen to influence leaders and demonstrate the value of communications in driving performance and culture.

You’ll be a skilled storyteller, able to create compelling narratives that engage colleagues and bring strategy, values and change to life. You’ll also be confident using data and analytics to track impact, shape decisions and refine approach. Experienced in simplifying complex topics, you’ll simplify technical or strategic content to make it clear, relevant and actionable.

You’ll be experienced in executive communications, advising and supporting senior leaders with messaging and delivery, and able to plan and execute communications that support major change programmes, building understanding and adoption across the business.

Our Benefits
As part of the team, along with your salary, you’ll also receive;

• Discretionary Annual bonus
• Benefits Allowance (15% of base salary)
• Company funded Private Medical Healthcare
• Double matched pension (up to 10%)
• 35 days holiday
• A monthly case of our delicious ciders and beers! (low and no alcohol options available)
• Comprehensive Opportunities to develop.
   

You’ll also get the opportunity to get involved with one of our colleague networks where groups of colleagues from all over the business work together to ensure we’re always working towards being a diverse and inclusive company.

Our ways of working 
Heineken’s Global Purpose is to “brew the Joy of True Togetherness to inspire a better world” and to fulfil this we believe in working closely with each other and collaborating face-to-face when we can.  To enable this, we ask colleagues to be in the office on Tuesdays and Thursdays and one other day of the colleague’s choice.

The application
If you like what you’ve read and are ready to brew a better career with us, let’s get going! Together with your application, please provide a cover letter outlining why we should want to meet you and what you would bring to HEINEKEN. We may close vacancies early where we receive lots of applications, so don’t delay!

If you need any adjustments made to support your application, for example if you require information in different formats, or if you have any accessibility issues, then we’re more than happy to review our processes – please feel free to get in touch with us at recruitment@heineken.co.uk.

Who we are
We’re the world’s most international brewer and the name behind a host of brilliant beers and ciders, from Birra Moretti, to Strongbow, to Cruzcampo and many more.

It’s a fantastic time to join us. We’re leading the way in low and no alcohol innovation, pioneering new technologies to meet our ambitious environmental goals and investing in our pubs to keep them at the centre of their communities.

When you join us, we’ll back you to reach your full potential. You’ll enjoy unique development opportunities, unforgettable experiences and a reward package that goes far beyond the salary you receive.

If you want to hear more about life at HEINEKEN from our colleagues, head over to LinkedIn and check out the hashtag #LifeatHEINEKENUK.

There’s no better place to untap your future. Join us and brew a better career.