Digital Specialist

Digital Solutions Specialist

Cork/Dublin

We are building a future that embraces innovation, sustainability, and diversity.

We are a business that will bring out the best in you - providing great opportunities for people with ambition and drive. People are at the heart of our company – It is undoubtedly the pride and passion of our colleagues that makes us stand out from the crowd. Our success simply would not be possible without the hard work and dedication of our employees.

If you are as excited about our future as we are, then we’d love to hear how you can help us shape it. We are always looking for new talent to help build and grow our company and our brands.  Our careers are journeys paved with richness, accomplishments, and a few beers and ciders with friends or strangers along the way.  Your D&T journey will be one of close connections and growing friendships as D&T is the beating heart of our company. We collaborate with colleagues in every single other function to do what HEINEKEN does best: brew the highest quality, premium beers, and ciders.   Join our diverse team of over 350 employees here in Ireland – across our Cork and Dublin offices, as well as our remote employees nationwide.

Function: D&T

Location: Cork or Dublin

Job Grade 15

Contract: 12 months (Maternity leave)

Reports to: Digital Solutions Manager

Role Purpose

• Our ambition in the Digital & Technology Function is to become the best connected brewer by digitally transform our route to consumer and in parallel modernizing and simplifying our IT landscape. The Digital Specialist performs a pivotal role in the D&T function shaping and delivering the future roadmap for route to consumer digital projects using best practice and latest technologies

Main duties & responsibilities

• Daily support and maintenance of all Digital Solutions Applications including Siebel and related interfaces, various web apps and company websites 
• Actively contribute to the development and delivery of the technology roadmap for the Commerce Functions 
• Act as a business partner across Commerce functions with the purpose of improving existing systems, removing customer pain-points  and delivering new requirements
• Management of IT Resources including third party vendors required for business as usual support and projects  
• End to end project management for assigned projects including scope definition, requirements gathering, technical specification, business case development, testing, status reporting and budget management
• Influence relevant stakeholders and recommend digital solutions based on global best practice and data driven insights
• Actively engage with other D&T colleagues in Ireland and Globally on learning and deploying new digital technologies that will contribute to the overall goal of becoming the best connected brewer
• Constantly challenge our ways of working by showcasing how we could enable business problem solving through innovative digital solutions

Competencies & skills

• Relevant third level qualification at masters or degree level (Advanced Analytics, Data Science, Computer Science)
• 5+ years functional experience in Siebel is essential (Tools, Siebel Administration, Workflow, EIM, EAI)
• MS SQL Server, SSIS/SSRS

• Power Platform and MS Dynamics experience an advantage

• Strong analytical, creativity and business acumen skills
• Be Curious – around customer, ourselves and competition: asking questions, looking for alternative ways to problem solving
• Excellent stakeholder management skills (including collaboration, curiosity, courage, responsibility, trust, ability to speak up, driven to simplify, independent thinker and authentic)
• Strong communication, project management & structured problem solving.
• Experience working in an agile environment
• Strong learning agility with the ability to quickly learn and adapt to new technologies and methodologies

“Embracing and celebrating diversity is core to HEINEKEN’s purpose of “brewing the joy of true togetherness to inspire a better world”. We believe that people as diverse as our brews – including and not limited to gender, ethnicity, age, sexual orientation, religious belief, nationality, social background, disability and thinking style – enrich our lives and strengthen our business. We welcome and consider applications from all qualified candidates as we champion a culture of belonging that provides fair and equal opportunities for all”.