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Title:  RPM Manager

Location: Sofia

Function: Supply Chain

Department: Planning

Type of Contract: Permanent



  • Drives company Returnable Packaging Materials (RPM) agenda on strategic and tactical level;
  • Translates company annual plans into necessary logistical footprint decisions regarding RPM to ensure sustainable RPM availability and develops robust plans for resolution of constraints;
  • Owns forecasting process for RPM , translates forecast and production plans into RPM requirements and determines impact on RPM availability and costs;
  • Plans and controls the availability of returnable assets, according to the requirements of the packaging process and in cooperation with the Commercial, Procurement and Planning departments;
  • Drives availability and quality of sorted empties in collaboration with service providers and customers;
  • Monitors the execution and progress of the return flow;
  • Measures, monitors and controls the market loss, site loss, circulation time and deposit balance of RPM SKUs;
  • Monitors and controls the repair of returnable assets;
  • Manages and leads broad scope of cross-functional initiatives to ensure availability and quality of RPM and acts as expert for returnable packaging and deposit systems within the company;
  • Owns planning process for RPM capacities in line with overall supply strategy and mobilizes necessary stakeholders to mitigate risks;
  • Owns and drives continuous improvement agenda in the field of RPM by applying Lean/ Six Sigma methods and techniques with a focus on RPM losses and circulation;
  • Provides clear and accurate information on RPM performance, and develop new indicators that provide deeper insight in the RPM performance.




  • University degree in the area of Logistics, Supply Chain Management or Economics;
  • At least 4 years of managerial experience in the area of Logistics/ Materials Management or Customer Service, preferably within the FMCG sector;
  • Good business acumen and level of understanding of E2E Supply Chain processes;
  • Pro-active attitude with a drive for continuous professional development;
  • Highly self-organized with proven analytical skills and a “Play to win” mindset;
  • Excellent communication and stakeholders management skills;
  • Experience with change management initiatives and good influencing skills;
  • Experience with project management and continuous improvement methodologies like Lean/ Six Sigma;
  • Highly-proficient in MS office; Experience with SAP and/or Power BI is considered advantage;
  • Excellent in English;
  • Clean driving license and a willingness to travel on a regular base.


What we offer:


  • Strong focus on the Health and Safety at work;
  • Work in an open and friendly environment;
  • Inclusion and diversity at the working place;
  • Opportunity to work in challenging projects, share experience and get a global exposure;
  • Attractive career development opportunities – locally and internationally;
  • Competitive remuneration package;
  • Additional benefits.


ZAGORKA was founded more than 120 years ago. In 1994 the Company joins the family of HEINEKEN the most international brewer in the world with impressive portfolio of over 250 international, regional, local and specialty beer and cider brands. Dedicated to innovation, long-term investment in brands, as well as projects through its “Brewing a Better World” sustainable development strategy, which embedded in the company's business to add value to all stakeholders. HEINEKEN has 85,000 employees in over 70 countries.

ZAGORKA is committed to creating highest quality beers and ciders in a sustainable and responsible manner. The portfolio of the Company offers a variety of high quality beer and cider brands: Zagorka, Heineken, Ariana, Birra Moretti ,Amstel, Stolichno, Starobrno, the cider Apple Thief. Non-alcoholic suggestions with Zero Zone: Zagorka 0.0%, Heineken 0.0% and Ariana Radler 0.0%.

Job Segment: Logistics, Lean Six Sigma, Six Sigma, Supply Chain Manager, Supply Chain, Operations, Management

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