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Title:  Logistics Manager

  1. Custom Licensed Warehouse and Logistics Operations Management 

Accountable for:

    1. The proper and safe storage conditions for the protection of all finished products, all packaging material and Advertising & Promotion material to ensure strict adherence to quality and safety standards
    2. Strict adherence to established ISO procedure with continuous updating to meet operations changes and needs
    3. The physical stock security and ensuring that proper investigation is conducted for any discrepancies 
    4. Ensuring timely submission of application for new custom lot code for new product introduced or changes in alcohol percentage
    5. Selection and management of 3rd party warehouse contractors in collaboration with the Procurement team
    6. 100% proper system records and reports relating to the operations of the bonded store for monthly submission to Singapore Custom
    7. Management of returnable packaging material asset inventory, maintenance  and replacement to meet business needs
    8. Leading annual stock taking exercise covering packaging material, technical spares and finished goods
    9. Managing in house contractor to ensure that performance are in line with targets
    10. Managing and preparing business for any potential change to alcohol tax change before, during Singapore Government budget day


  1. Distribution Operations Management

Accountable for:

    1. Ensuring on time delivery of the right products, of the correct quantity and right quality
    2. Follow up timely investigation and closure of customers complaints
    3. Selection and management of outsourced transportation contractors in collaboration with the Procurement team
    4. Timely application and payment of duties for imported beers or locally produced beers for domestics sales under Trade First scheme


  1. Custom Relationship Management

Sustaining the Custom  “Premium” band status for Cost and Efficiency Benefits

Responsible for:

    1. Building trust and maintaining close working and good working relationship with Singapore custom to support business needs
    2. Strict adherence to Singapore custom practice and regulation which include working with custom for approval for any proposed brewing or packaging line capacity change,  licensed warehouse physical change and security control, documentation amendment and record etc for the continuous maintenance for the renewal of Licensed Factory Certificate.
    3. Meeting timeline and ensure accuracy of all required custom reports to support the continuous benefit enjoy under Trade First scheme
    4. Strictly compliance to all documents and record for the maintenance of “Premium” Band status with Singapore Custom


  1. Team management / Operations efficiency

              Accountable for:


    1. Coaching, development, discipline and motivation of the Logistics team (>20 people) to provide the highest level of performance excellence
    2. Attract and retain talents
    3. Continuous training and development of staff for business continuity
    4. Building bond and comrade ship within the department
    5. Optimization of the performance on Safety, Quality, Cost and Service
    6. Managing Logistics Pillar for continuous operations excellence across logistics operations following the Heineken TPM methodology
    7. Managing cross departments activities to develop performance
    8. Building trust and collaboration with other departments



  • Degree in Logistics Management/Supply Chain or any other discipline.
  • At least 5 years of managerial experience in FMCG environment

  • Experience in relationship with Customs, preferably in managing Licensed warehouse and inventory

Job Segment: Logistics, Warehouse, Supply Chain Manager, Manager, Procurement, Operations, Manufacturing, Management

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